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Guest Experience Manager

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92% of candidates apply because they are a Most Loved Workplace®
Harlem, NY
Food & Beverage
Full-time
This position may no longer be active.View all open positions at SH Hotels and Resorts

About the Role

At SH Hotels and Resorts, a Most Loved Workplace® certified employer in the Hospitality space, Where Splendor and Sustainability Harmonize in Luxury Hospitality.

Life is precious including the experiences we have with food and the people we share those experiences with. The Food & Beverage teams at SH Hotels & Resorts understand (and value) that thoughtful ingredients and extraordinary people are both required to execute an exquisite experience for our guests.

Want to learn more about what it's like to work at SH Hotels and Resorts? View our full profile.

Requirements

  • Experience in hospitality
  • Strong customer service skills
  • Relevant educational background in hotel or business management
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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Leaf Living Sustainability Daily
Users Genuine Human Connection
Sparkles Creative Luxury Thinking
TrendingUp Growth Mindset Empowerment
Heart Purpose-Driven Work

Frequently Asked Questions About Working at SH Hotels and Resorts

Common questions candidates ask about this role and SH Hotels and Resorts's workplace

S Hotels & Resorts stands amongst the best hospitality management companies delivering exceptional hotel operations, brand growth and world-class experiences.

Please review the specific job listing or contact SH Hotels and Resorts's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

SH Hotels and Resorts is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Health & Wellness, Time Off & Work-Life Balance, Professional Development, Hospitality Perks. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Living Sustainability Daily and Genuine Human Connection and Creative Luxury Thinking.

The company has committed to inclusive practices including: Invest in Every Team Member's Growth and Lead with Genuine Care and Respect.

SH Hotels and Resorts has a supportive and collaborative culture, recognized as a loved place to work by its team members.

SH Hotels and Resorts currently has 4 open positions. They are hiring across departments like Food & Beverage. You can view all current openings at certcheck.mostlovedworkplace.com/companies/sh-hotels-and-resorts/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact SH Hotels and Resorts's recruiting team for specific details on this role's process.

Apply for Guest Experience Manager

Submit your application directly to the SH Hotels and Resorts team. Let them know why you'd be a great addition to their loved place to work.

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