Most Loved Workplace® Certified JobMember Service Representative
Most Loved Workplace® Certified Job92% of candidates apply because they are a Most Loved Workplace®
About the Role
At Shared Service Solutions, LLC, a Most Loved Workplace® certified employer in the Financial Services space, World-class shared services enriching credit union members and employees.
Member Service Representative assisting credit union members with banking products, services, and rates. Handling calls, account verification, transactions, and service issue resolution.
What makes this opportunity special
- Partnership-Driven Excellence: We serve three credit unions with dedicated support, fostering collaborative relationships that prioritize member experience and operational success across all partner institutions.
- Positive Impact Culture: Our team embraces a positive attitude as a core value, transforming daily operations into opportunities to deliver powerful results and create memorable experiences for members and partners alike.
- Specialized Financial Services Expertise: As a CUSO, we bring deep industry knowledge and tailored solutions that strengthen credit union operations and enhance member satisfaction through specialized service delivery.
Our core culture values include Close-Knit Teamwork, Positive Attitude in Action, Flexibility & Trust.
Want to learn more about what it's like to work at Shared Service Solutions, LLC? View our full profile.
Requirements
- 6 months of experience in customer service is preferred.
- Excellent written and verbal communication.
- Thrives in a fast-paced customer service environment.
- Must be highly organized and detail oriented.
- Ability to work independently and prioritize work effectively.
- Ability to navigate and utilize multiple platforms/computer software simultaneously.
- Experience in a remote work environment with dual monitors is a plus.
- Works well in a structured and procedure driven position.
Prefer to apply on the company's career site?
View Original PostingWhy This Is a Most Loved Workplace® Certified Job
What It's Like to Work Here
Users Close-Knit Teamwork
Zap Positive Attitude in Action
Leaf Flexibility & Trust
Award Excellence Through Quality
Heart Genuine Employee Care
Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2025, Most Loved Workplace Most Loved Workplaces® 2021
Frequently Asked Questions About Working at Shared Service Solutions, LLC
Common questions candidates ask about this role and Shared Service Solutions, LLC's workplace
As a Credit Union Service Organization (CUSO), we serve three different credit unions by supporting their operations and delivering an unforgettable member experience. Our team applies a positive attitude to delivering services that yield powerful results for our partners.
Please review the specific job listing or contact Shared Service Solutions, LLC's recruiting team for details on remote or hybrid work options for this role.
Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.
Shared Service Solutions, LLC is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.
Key benefit categories include: Health & Wellness, Financial Security, Work-Life Balance, Professional Development. You can view more details on their CertCheck profile.
The day-to-day environment is guided by core values such as Close-Knit Teamwork and Positive Attitude in Action and Flexibility & Trust.
The company has committed to inclusive practices including: Exceptional Employee Growth & Development and Genuine Care for Work-Life Balance.
They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2025.
Shared Service Solutions, LLC currently has 6 open positions. You can view all current openings at certcheck.mostlovedworkplace.com/companies/shared-service-solutions-llc/jobs.
The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Shared Service Solutions, LLC's recruiting team for specific details on this role's process.
Apply for Member Service Representative
Submit your application directly to the Shared Service Solutions, LLC team. Let them know why you'd be a great addition to their loved place to work.
