Client Service Manager

Most Loved Workplace® Certified Job

92% of candidates apply because they are a Most Loved Workplace®

New Jersey

Full-time

About the Role

At Standard Chartered Bank Americas, a Most Loved Workplace® certified employer in the Financial Services space, Drive commerce and prosperity through diversity, here for good.

Join Catholic Charities as an Advancement Assistant and help create a welcoming, well-organized experience for donors and community partners. In this role, you will support donor engagement efforts, coordinate communications and scheduling, and ensure every interaction reflects the care and professionalism at the heart of our mission. This is a great opportunity for someone who is proactive, detail-oriented, and energized by supporting a team and contributing to work that makes a meaningful difference in a fast-paced, mission-driven environment.

Want to learn more about what it's like to work at Standard Chartered Bank Americas? View our full profile.

Requirements

Bachelor's degree in a related field preferred, with 2+ years full-time relevant experience.
Alternatively, an Associate's degree in a related field with 2+ years of full-time relevant experience.
Experience in a non-profit setting is a plus but not required.
Exceptional verbal and written communication skills.
Demonstrates the ability to form and nurture positive relationships with donors and co-workers while anticipating communication needs and responding proactively.
Demonstrated ability to apply culturally appropriate skills in interactions with clients, co-workers, volunteers, partner agencies, and other community members.
Discretion: Ability to handle sensitive financial information and maintain strict donor confidentiality.
Demonstrated self-starter with the ability to work independently with little supervision, bringing a proactive and anticipatory mindset to daily responsibilities.
Analytical and creative thinker with the ability to work efficiently and effectively in a fast-paced environment, anticipating needs and adjusting priorities as required.
Ability and willingness to work within the established structure of Catholic Charities.
Tech Savvy: Proficiency in Microsoft Office 365 (Word, Excel, Outlook).
Familiarity with donor databases (CRM) and Microsoft SharePoint is a major advantage, with a willingness to learn new tools, adapt quickly, and proactively use technology to anticipate and support team and donor needs.
Organized: Maintains a 'donor-ready' office environment at all times, including up-to-date materials and well-kept spaces.
Ensure virtual systems and files are similarly organized, with a proactive approach to readiness and presentation.
Occasional evenings and weekends are required to accommodate meetings and special events.

Benefits

17 paid holidays annually (approximate, depending on calendar year)
15 days of Discretionary Time Off (DTO) during your first year, increasing with seniority according to policy.
Spiritual Enrichment (2 hours monthly)
Your Birthday!
Medical Insurance
Dental Insurance
Vision Insurance
Employee Assistance Program
$2,000 Dependent Life Insurance for spouse and each eligible child
Short-term Disability Insurance after 30 days of employment
Long-term Disability Insurance after 6 months of employment
Workers’ Compensation Insurance
Life Insurance
$50,000 Term Life/AD&D (accidental death & dismemberment) Insurance
Pension Plan (6% of wages plus interest) with 20% vesting after each year of service
403(b) Tax Deferred Annuities (TDAs)
We are a qualified Public Service Loan Forgiveness employer

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Globe Global Perspective, Local Expertise

Heart Purpose-Driven Impact

Users Collaborative Excellence

Lightbulb Innovation Through Diversity

TrendingUp Transparent Growth and Recognition

Shield Ethical Foundation

Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2022

Frequently Asked Questions About Working at Standard Chartered Bank Americas

Common questions candidates ask about this role and Standard Chartered Bank Americas's workplace

Standard Chartered is a leading international bank with a presence in 59 of the world’s most dynamic markets and serving clients in a further 64. Our purpose is to drive commerce and prosperity through our unique diversity, and our heritage and values are expressed in our brand promise, here for good. Our history in the US dates back to 1902, and we are currently present in eight locations throughout the Americas. Our Americas franchise focuses on financial institutions, select corporations, and plays a key role in facilitating trade and investment flows between the Americas and Asia, Africa, and the Middle East. Our Americas franchise has a strong and diverse talent pool of employees where over 60 nationalities are represented, and approximately 65 languages spoken. This diversity allows us to better understand local markets, challenge preconceptions or limitations and provide true value to our clients.

Please review the specific job listing or contact Standard Chartered Bank Americas's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Standard Chartered Bank Americas is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Health & Wellness, Compensation & Rewards, Professional Development, Work-Life Balance, Diversity & Inclusion. For this role specifically, benefits include: 17 paid holidays annually (approximate, depending on calendar year), 15 days of Discretionary Time Off (DTO) during your first year, increasing with seniority according to policy., Spiritual Enrichment (2 hours monthly), Your Birthday!, Medical Insurance, Dental Insurance, Vision Insurance, Employee Assistance Program, $2,000 Dependent Life Insurance for spouse and each eligible child, Short-term Disability Insurance after 30 days of employment, Long-term Disability Insurance after 6 months of employment, Workers’ Compensation Insurance, Life Insurance, $50,000 Term Life/AD&D (accidental death & dismemberment) Insurance, Pension Plan (6% of wages plus interest) with 20% vesting after each year of service, 403(b) Tax Deferred Annuities (TDAs), We are a qualified Public Service Loan Forgiveness employer. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Global Perspective, Local Expertise and Purpose-Driven Impact and Collaborative Excellence.

The company has committed to inclusive practices including: Fostering Authentic Diversity and Inclusion and Fair and Transparent Compensation.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2022.

Standard Chartered Bank Americas currently has 15 open positions. You can view all current openings at certcheck.mostlovedworkplace.com/companies/standard-chartered-bank-americas/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Standard Chartered Bank Americas's recruiting team for specific details on this role's process.

Apply for Client Service Manager

Submit your application directly to the Standard Chartered Bank Americas team. Let them know why you'd be a great addition to their loved place to work.