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Senior Director, Member Acquisition & Product Growth

MLW LogoMost Loved Workplace® Certified Job
92% of candidates apply because they are a Most Loved Workplace®
Remote, USA
Member Acquisition

About the Role

At Twin Health, Inc., a Most Loved Workplace® certified employer in the Hospital & Health Care space, Reverse chronic disease with AI-powered digital twins and personalized care.

<div class="content-intro"><p><strong>Twin Health </strong></p>

<p>At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health. </p>

<p>We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.</p>

<p><strong>Working here </strong></p>

<p>Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.</p>

<p>Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .</p>

<p>With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.</p>

<p>Join us as we reinvent the standard of care in metabolic health.</p></div><p><strong>Opportunity</strong></p>

<p>Own the strategy and execution for Twin’s next-generation member acquisition experience.</p>

<p>Your mission is to build and scale a modern, AI-driven acquisition engine that consistently identifies the people who can benefit most from Twin and gets them to register and activate.</p>

<p>You will:</p>

<ul>

<li>Determine who the right members are, based on data and signal</li>

<li>Design and run campaigns to discover the most effective ways to reach and convert them</li>

<li>Materially move the needle on registration and CAC</li>

<li>This is a hands-on, builder role. You’ll experiment aggressively, adopt the best emerging AI tools, and turn what works into repeatable, scalable systems across the business.</li>

</ul>

<p><strong>Responsibilities </strong></p>

<p>Own member acquisition end-to-end: from identifying high-potential eligible populations to driving registration and early activation.</p>

<p>Build the member acquisition “machine”:</p>

<ul>

<li>Segmentation and targeting logic</li>

<li>Channel and messaging strategy</li>

<li>A living experiment backlog</li>

<li>Measurement frameworks and weekly operating cadence</li>

</ul>

<p>Stand up AI-driven growth workflows to scale:</p>

<ul>

<li>Personalization and targeting</li>

<li>Creative generation and iteration</li>

<li>Campaign orchestration and ops efficiency</li>

</ul>

<p>Run bold experiments across the acquisition funnel, including:</p>

<ul>

<li>Partner / employer launch playbooks</li>

<li>Member outreach (email, SMS, direct mail where applicable)</li>

<li>Landing pages, referral loops, and conversion paths</li>

<li>Signup flow optimization and friction removal through product changes</li>

</ul>

<p>Instrument, analyze, and explain performance:</p>

<ul>

<li>Build and maintain dashboards</li>

<li>Evaluate experiments with strong measurement hygiene</li>

<li>Clearly call winners and losers and double down or kill fast</li>

<li>Other duties as assigned</li>

</ul>

<p><strong>Qualifications </strong></p>

<p>This role is for a PM-minded growth builder—someone who ships, measures, and iterates. You bring:</p>

<p>An AI-first approach:</p>

<ul>

<li>Hands-on experience using AI tools to accelerate research, targeting, personalization, creative iteration, and operational workflows</li>

<li>A proven track record improving top-of-funnel outcomes (e.g., registrations, conversion rate, CAC) through experimentation</li>

</ul>

<p>A builder mindset:</p>

<ul>

<li>You can create lightweight systems, landing pages, flows, templates, automations, and instrumentation yourself.</li>

<li>Strong analytics and experimentation chops</li>

</ul>

<p>Strong product expertise:</p>

<ul>

<li>8+ years in a growth focused product role<span class="Apple-converted-space"> </span></li>

<li>Experience designing and launching and supporting the growth of products </li>

<li>Proven ability to build complex workflow tools and AI-integrated features that support high-stakes decision-making in regulated environments. </li>

<li>Demonstrated ability to lead agile teams and manage the product development lifecycle end to end. </li>

<li>Strategic thinker with excellent execution skills capable of balancing long-term vision with short-term priorities. </li>

<li>This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.</li>

</ul>

<p><strong>Compensation and Benefits </strong></p>

<p>The compensation range for this position is $195,000 - $225,000 annually. </p>

<p>Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin</p>

<ul>

<li>A competitive compensation package in line with leading technology companies</li>

<li>A remote and accomplished global team</li>

<li>Opportunity for equity participation </li>

<li>Unlimited vacation with manager approval</li>

<li>16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents</li>

<li>100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options</li>

<li>401k retirement savings plan</li>

</ul><div class="content-conclusion"><p>We have been made aware of fraudulent interview requests being sent using the Twin Health's name. All communications will come from official Twin Health channels and a <a href="http://twinhealth.com/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://twinhealth.com&source=gmail&ust=1772038286351000&usg=AOvVaw0XpHSIhiSD4YiiJ0cobDEz">twinhealth.com</a> email address. We will never ask you to complete a text interview or request financial details during the interview process. </p></div>

Want to learn more about what it's like to work at Twin Health, Inc.? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

S

Systemic Collaboration

Employees at Twin Health, Inc. have a positive vision for the future because our work is grounded in a purpose that resonates deeply and is steered by clear principles. This alignment between our mission and the work we do is reinforced by the tangible improvements in health and well-being our members achieve. Our collective dedication propels us toward significant healthcare advancements, exemplifying the strength of our united purpose and action.

P

Positive Vision for the Future

Twin Health, Inc. values are aligned with our employees because our principles guide us to high performance with integrity, emphasizing relentless value creation and operational excellence. We empower our employees with clear roles and expectations, fostering a culture of accountability and mutual respect. This ensures that every individual is working towards our shared mission, with a strong sense of purpose and commitment to innovation and quality.

A

Alignment of Values

Our CEO serves as a model of Twin Health, Inc. values by championing Twin Health’s principles and leading our mission to reverse chronic diseases with AI-driven services. His role in establishing our culture and collaboration guidelines—emphasizing shared intentions, openness, meritocracy, trust, and efficiency—underscores his dedication to innovation and principled leadership. Jahangir Mohammed’s background in technology innovation drives our commitment to excellence, guiding us to prioritize impactful health outcomes and foster a culture where the best ideas prevail, positioning Twin Health as a leader in global health improvement.

R

Respect

We show respect and ensure that all voices are heard and ideas are valued throughout Twin Health, Inc. by fostering a culture of collaboration and transparency. We hold bi-annual engagement surveys and support open feedback channels that welcome diverse perspectives. By ensuring that the best ideas prevail, regardless of their source, we maintain an environment where everyone feels empowered to contribute to our collective goals, thereby strengthening our community and enhancing our ability to innovate.

K

Killer Outcomes

Employees collaborate throughout Twin Health, Inc. by leveraging virtual collaboration tools to bridge distances and unite in our mission to transform the lives of people struggling with diabetes and other chronic metabolic diseases. Through digital platforms, we enable seamless, real-time teamwork across departments, fostering an environment where insights and innovations flourish. This approach exemplifies our adaptability, our ability to deliver with speed, and it also reinforces our commitment to positively impacting our members’ lives.

What It's Like to Work Here

heart Mission-Driven Impact
users Collaborative Excellence
lightbulb Continuous Learning & Innovation
handshake Radical Accountability & Support
zap Speed & Decisive Action
Certified for: Certified Most Loved Workplaces® 2025

Frequently Asked Questions About Working at Twin Health, Inc.

Common questions candidates ask about this role and Twin Health, Inc.'s workplace

At Twin, we combine advanced medical science with digital twin technology to help people reverse, improve, and prevent chronic metabolic diseases like type 2 diabetes, pre-diabetes, and heart disease. Our precise and personalized approach makes us a service like no other. The pillars of the Twin Service are our Whole Body Digital Twin™ and dedicated care team; together, they provide each member with individualized attention. Our members receive daily guidance from their Digital Twin, helping them sustain a healthy life, personalized to them. All of the Twin team shares a mission-driven mentality and interest in helping people.

This position is listed as remote based on the job location.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Twin Health, Inc. is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Time Off & Flexibility, Health & Wellness, Financial Benefits, Work Equipment & Support. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Mission-Driven Impact and Collaborative Excellence and Continuous Learning & Innovation.

The company has committed to inclusive practices including: Empowering People with Purpose and Authentic Communication & Trust.

They score particularly well in the area of Systemic Collaboration. They have earned Most Loved Workplace® certifications including: Certified Most Loved Workplaces® 2025.

Twin Health, Inc. currently has 31 open positions. They are hiring across departments like Indirect Sales - India, Clinical, Operations - India. You can view all current openings at certcheck.mostlovedworkplace.com/companies/twin-health-inc/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Twin Health, Inc.'s recruiting team for specific details on this role's process.

Apply for Senior Director, Member Acquisition & Product Growth

Submit your application directly to the Twin Health, Inc. team. Let them know why you'd be a great addition to their loved place to work.

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