Most Loved Workplace® Certified Job

Inside Sales - Reactivation Specialist

Most Loved Workplace® Certified Job

92% of candidates apply because they are a Most Loved Workplace®

Phoenix, AZ

480 ISO - Reactivation

About the Role

At ZipRecruiter, a Most Loved Workplace® certified employer in the HR Tech space, Connect talent with opportunity through intelligent matching technology.

<div class="content-intro">We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)</div>Our Mission:

To actively connect people to their next great opportunity.&nbsp;&nbsp;

Who We Are:&nbsp;

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, ZipRecruiter actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS &amp; Android.

Summary:

Want to work for a fast-growing, profitable, and financially stable tech company, who means it when they say "work-life balance is important"?

If so, come to ZipRecruiter!

At ZipRecruiter, we're committed to helping our customers achieve success in their recruitment efforts. We've purposefully transitioned to a Customer Success vs Customer Support focus. Any veteran support rep will attest to the added value reactive support can have on the success of the customer experience. We've taken that a step further by creating this specialized role wherein we focus on the retention of our customers by addressing any and all concerns and working alongside the customer to solve them. The Reactivation&nbsp;Specialist will be responsible for contacting accounts that have canceled their daily job advertisements. Their primary role will be to engage and prospect decision makers to re-open former paying Usage accounts.

ZipRecruiter’s world-class training program, known internally as Dev Bay, is designed to set you up for long-term success at ZipRecruiter and beyond.

We don’t just encourage development, we live it. Upon starting in a sales role, you’ll begin with one week of new-hire onboarding, followed by 7 weeks of in-depth, hands-on, and highly rigorous sales training. This includes structured learning, consistent role playing, and live call practice to ensure you’re building real-world skills from day one. The goal is to prepare you for a seamless transition into a full quota-carrying role within your department.

While you are eligible to earn commission during Dev Bay, the primary focus is on mastering a strong foundation of skills that will enable you to exceed your goals not just early on, but throughout your entire career.

Key Focuses:

<ul>

<li style="font-weight: 400;">Hit or exceed your monthly reactivation quota</li>

<li style="font-weight: 400;">Making 60+ phone calls (12+ conversations) per day to assigned leads</li>

<li style="font-weight: 400;">Run call and email campaigns to reactivate accounts</li>

</ul>

Minimum Requirements:

<ul>

<li style="font-weight: 400;">B2B, B2C sales experience preferred</li>

<li style="font-weight: 400;">Track record of meeting, exceeding goals, quotas</li>

<li style="font-weight: 400;">High need for achievement and competition, loves to compete and win</li>

<li style="font-weight: 400;">Enthusiastic, optimistic and certain of victory, unfazed by rejection</li>

<li style="font-weight: 400;">Coachable, listens to and implements advice from manager</li>

<li style="font-weight: 400;">Strong organization and time management skills</li>

<li style="font-weight: 400;">Easily builds rapport and establishes relationships with prospects</li>

<li style="font-weight: 400;">Listens patiently, will probe and clarify to get a real sense of customer's needs</li>

<li style="font-weight: 400;">Resourceful, goes over, under, around and through obstacles to achieve success</li>

<li style="font-weight: 400;">Bachelor Degree preferred but not required</li>

<li style="font-weight: 400;">Must be located in the Phoenix, AZ metro area</li>

<li style="font-weight: 400;">Regular, reliable, and predictable attendance, along with consistent adherence to scheduled work hours, is an essential requirement of this position</li>

</ul>

As part of our team you’ll enjoy:

<ul>

<li style="font-weight: 400;">Competitive salary</li>

<li style="font-weight: 400;">Exceptional benefits package</li>

<li style="font-weight: 400;">Flexible Vacation &amp; Paid Time Off</li>

<li style="font-weight: 400;">Employer-matched 401(k) plan&nbsp;</li>

<li style="font-weight: 400;">A fun environment where work-life balance is valued</li>

</ul>

The US base pay for this position is $15.39 per hour. In addition to the base hourly rate, this role is eligible for a target commission of $27,720.00 annually (based on full-time hours and 100% quota attainment). Your actual compensation will vary based on performance against sales targets.

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.<div class="content-conclusion">ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.

Privacy Notice:&nbsp;For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at:&nbsp;<a class="c-link" href="https://www.ZipRecruiter.com/careers/job-applicant-privacy-notice" target="_blank" data-stringify-link="https://www.ZipRecruiter.com/careers/job-applicant-privacy-notice" data-sk="tooltip_parent" data-remove-tab-index="true">https://www.ZipRecruiter.com/careers/job-applicant-privacy-notice</a></div>

Want to learn more about what it's like to work at ZipRecruiter? View our full profile.

Prefer to apply on the company's career site?

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Zap Courageous Innovation

Users Collaborative Problem-Solving

Heart Mission-Driven Purpose

Target Excellence in Execution

Shield Psychological Safety

Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2021

Frequently Asked Questions About Working at ZipRecruiter

Common questions candidates ask about this role and ZipRecruiter's workplace

ZipRecruiter makes meaningful connections between job seekers and employers. Over the past 12 years, our online employment marketplace has helped over 3.3 million businesses and 135 million job seekers find their next great opportunity. With offices in the U.S., Canada, U.K. and Israel, ZipRecruiter enables employees to do meaningful work that helps others change their lives through employment. Our powerful matching technology, and a dedication to creating a world class product, has made ZipRecruiter the #1 rated job search app on iOS & Android for the past five years* and #1 rated employment job site by G2.** *Based on job seeker app ratings, during the period of January 2017 to January 2022 from AppFollow for ZipRecruiter, CareerBuilder, Glassdoor, Indeed, LinkedIn, and Monster. **Based on G2 satisfaction ratings as of January 1, 2022.

Please review the specific job listing or contact ZipRecruiter's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

ZipRecruiter is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Health & Wellness, Financial Security, Work-Life Balance, Professional Development, Lifestyle & Perks. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Courageous Innovation and Collaborative Problem-Solving and Mission-Driven Purpose.

The company has committed to inclusive practices including: Fostering Trust and Transparency and Investing in Employee Growth and Development.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2021.

ZipRecruiter currently has 40 open positions. They are hiring across departments like 765 Decision Science, 610 Product, 415 Enterprise Sales. You can view all current openings at certcheck.mostlovedworkplace.com/companies/ziprecruiter/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact ZipRecruiter's recruiting team for specific details on this role's process.