Most Loved Workplace® Certified JobOnboarding Project Manager
Most Loved Workplace® Certified JobAbout the Role
At Cloudbeds, a Most Loved Workplace® certified employer in the Hotel/Hospitality/Travel space, The intelligent growth engine empowering hoteliers worldwide.
<div class="content-intro"><p><strong>What Makes Cloudbeds Unique</strong><br>At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024, but we're just getting started.&nbsp;</p></div><p>&nbsp;</p>
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<p><span style="color: rgb(38, 28, 10);"><strong>How You'll Make an Impact:</strong></span></p>
<p>As an Onboarding Project Manager, you will lead complex onboarding projects for Cloudbeds’ mid-market customers, guiding them from contract signature through adoption and successful transition to Account Management at the time onboarding is completed. Acting as the strategic lead throughout the onboarding journey, you will partner cross-functionally with Onboarding, Account Management, Sales, Product, Support, and Professional Services teams to deliver a seamless implementation experience that drives customer confidence, platform adoption, and measurable business outcomes.</p>
<p>You will play a critical role in ensuring customers realize value quickly by managing timelines, aligning stakeholders, mitigating risks, and maintaining a high-touch customer experience. This role combines project management, customer partnership and relationship management, operational excellence, a
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