Most Loved Workplace® Certified Job

Account Manager

Most Loved Workplace® Certified Job

92% of candidates apply because they are a Most Loved Workplace®

Latin America

Account Management

About the Role

At Cloudbeds, a Most Loved Workplace® certified employer in the Hotel/Hospitality/Travel space, The intelligent growth engine empowering hoteliers worldwide.

<div class="content-intro"><p><strong>What Makes Cloudbeds Unique</strong><br>At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024, but we're just getting started.&nbsp;</p></div><div id="model-response-message-contentr_26fa68fa16fdd67d" class="markdown markdown-main-panel md-content enable-luminous-fast-follows enable-updated-hr-color tutor-markdown-rendering">

<div><strong data-path-to-node="0" data-index-in-node="0">How You'll Make an Impact</strong></div>

<div>As an <strong>Account Manage</strong>r you will be part of the Customer Success team. AMs will be expected to actively manage a portfolio of customers with an estimated value of $900,000 - $1,000,000 USD with the goal of building strong customer relationships.</div>

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<div>Our <strong>AM Team</strong> is <span class="citation-88 citation-89 citation-end-89">responsible for identifying upsell opportunities for ACV expansion and minimizing customer churn. AMs will act as the first point of contact for all things related to Cloudbeds. They are responsible for guiding clients through their customer journey whil</span><span class="citation-88 citatio

Want to learn more about what it's like to work at Cloudbeds? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

globe Globally Connected, Locally Grounded

zap Grit and Determination

repeat Kaizen Mindset

users People-First Leadership

lightbulb Innovation Through Collaboration

target Mission-Driven Impact

Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2024

Frequently Asked Questions About Working at Cloudbeds

Common questions candidates ask about this role and Cloudbeds's workplace

We simplify the complicated world of OTAs, payments, reservations, and reporting so our clients can spend time on their most important job, taking care of their guests. Through our software suite, we enable properties to compete alongside the biggest brands in hospitality, no matter their size. We’re passionate about connecting people around the world to create more meaningful travel experiences between owners, operators, and their guests. Amazing hospitality isn’t just reserved for five star hotels.

Please review the specific job listing or contact Cloudbeds's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Cloudbeds is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Financial & Retirement, Health & Wellness, Work-Life Balance, Team & Culture, Office & Facilities. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Globally Connected, Locally Grounded and Grit and Determination and Kaizen Mindset.

The company has committed to inclusive practices including: Empower Every Voice and Champion Continuous Growth.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2024.

Cloudbeds currently has 52 open positions. They are hiring across departments like Onboarding , Account Management , Customer Support . You can view all current openings at certcheck.mostlovedworkplace.com/companies/cloudbeds/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Cloudbeds's recruiting team for specific details on this role's process.