Onboarding Coach

At Cloudbeds, a Most Loved Workplace® certified employer in the Hotel/Hospitality/Travel space, The intelligent growth engine empowering hoteliers worldwide.

<div class="content-intro"><p><strong>What Makes Cloudbeds Unique</strong><br>At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024, but we're just getting started. </p></div><div class="p-rich_text_section">

<p><span style="color: rgb(35, 111, 161);"><strong>How You'll Make an Impact: </strong></span></p>

<p>As an Onboarding Coach, we’re looking for someone who truly understands hospitality and can step into our clients’ shoes to demonstrate how our system makes their lives easier. You’ll care for our clients and their properties just as you would for a guest in a hotel—always going the extra mile. In this role, you’ll train clients on the system, tailoring it to fit their needs as a hospitality business. By asking the right questions, you’ll get to know your clients and ensure that, by the end of the onboarding process, they have a complete understanding of and confidence in using the system.</p>

<p><strong><span style="color: rgb(35, 111, 161);">Our Customer Onboarding Team: </span> </strong></p>

<p>As part of our Customer Onboarding Team, you’ll play a vital role in bringing our motto *“more reservations

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