People Partner

Americas Remote
People

About the Role

At Customer.io in the Computer Software space, Empower your customers with unified, real-time engagement at scale.

<h1>People Partner</h1>

<p>Hello, I’m Danielle, Senior Director, People Experience at <a href="http://customer.io/">Customer.io</a>! We're expanding our people team in the <strong>United States</strong> and seeking a <strong>People Partner</strong> to support our global team in a fast-paced, innovative environment. This is a great fit for an HR professional with a few years of experience who's ready to deepen their impact as a partner to the business.</p>

<p>The People Partners at <a href="http://customer.io/">Customer.io</a> are advocates for our people, leveraging their skills in data analytics, change management, and industry knowledge. They use these skills to enhance <a href="http://Customer.io">Customer.io</a>’s transformation, agility, and efficiency, delivering meaningful outcomes for both our team members and the business.</p>

<p>You'll work alongside a cross-functional team to support talent management, development, retention, and organizational effectiveness. Strong communication, critical thinking, and a foundation in workforce planning will set you up for success. If you're passionate about contributing to a supportive, high-performing culture, we'd love for you to join our collaborative team.</p>

<h3>About <a href="http://customer.io/">Customer.io</a></h3>

<p>Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. <a href="http://customer.io/">Customer.io</a> powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.</p>

<h3>Some things you'll do:</h3>

<ul>

<li><strong>Su

Want to learn more about what it's like to work at Customer.io? View our full profile.

What It's Like to Work at Customer.io

What It's Like to Work Here

Users Async Collaboration Across Time Zones
Heart Genuine Empathy in Practice
Zap Flexibility as a Foundation
Lightbulb Continuous Learning & Growth Mindset
Eye Radical Transparency in Decision-Making

Frequently Asked Questions About Working at Customer.io

Common questions candidates ask about this role and Customer.io's workplace

Customer.io is a leading AI-powered customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Founded in 2012, Customer.io is a globally distributed, remote-first company named one of the fastest-growing private companies on the 2025 Inc. 5000 list.

This position is listed as remote based on the job location.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Customer.io is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Health & Wellness, Time Off & Work-Life Balance, Financial & Professional Development, Remote Work & Office Setup, Culture & Recognition. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Async Collaboration Across Time Zones and Genuine Empathy in Practice and Flexibility as a Foundation.

The company has committed to inclusive practices including: Authentic Growth & Development and Radical Transparency & Open Communication.

Customer.io has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Customer.io currently has 24 open positions. They are hiring across departments like Customer Experience, Business Operations, Engineering. You can view all current openings at certcheck.mostlovedworkplace.com/companies/customer-io/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Customer.io's recruiting team for specific details on this role's process.

Apply for People Partner

Submit your application directly to the Customer.io team. Let them know why you'd be a strong addition to their team.

Most Loved Workplace® Logo
Powered by Most Loved Workplace®

The global standard for company culture certification and employer of choice visibility.

Learn more about Most Loved Workplace®