Most Loved Workplace® Certified JobSenior Customer Enablement Program Manager
Most Loved Workplace® Certified JobAbout the Role
At Databricks, a Most Loved Workplace® certified employer in the Technology space, Democratizing data and AI for every organization worldwide.
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<h2><strong>Senior Customer Enablement Program Manager, New Learning Experiences</strong></h2>
<p>As a Senior Program Manager within the Global Scaled User Enablement Practice, you will have the unique opportunity to design and launch new learning experiences that expand how Databricks enablement upskills and activates users globally.&nbsp;&nbsp;</p>
<p>You will report to the Global Scaled User Enablement Practice Leader and will own the strategy and execution of new scaled user learning programs, from pilot to global scale. You will bring an AI-first mindset to how learning is designed and delivered. Leveraging data, automation, and intelligent tooling to scale impact, while never losing sight of the human experience at the center of every program. You will leverage your expertise in program management, AI &amp; data science, or equivalent enterprise technologies and stakeholder engagement to build compelling enablement experiences and drive adoption across GTM teams.</p>
<p>This is an exciting opportunity for a motivated and innovative entrepreneur with a passion for building new learning programs from the ground up and working across departments and regions.</p>
<p><strong>The impact you will have:</strong></p>
<ul>
<li>Build and launch new learning programs end-to-end in close partnership with with teams across Learning &amp; Enablement, Operations, Regional Business and GTM - Marketing, Sales and Field Engineering&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Design and scale innovative learning programs within Databricks Free Edition, turning the platform into a world-class entry point for Learner growth and User adoption globally&nbsp;</li>
<li>Define learning initiatives for emerging technical audiences, such as App Developers and Databas
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Why This Is a Most Loved Workplace® Certified Job
Systemic Collaboration
As Databricks continues our rapid growth, we strive to maintain a culture as open and transparent as it was in Databricks’s early days. Making sure employees have regular access to our CEO and co-founders to hear directly about our vision and priorities helps our employees forge a connection between Databricks priorities and their daily work.
Positive Vision for the Future
Databricks’ culture principles are derived from an internal study of the behaviors that have led to high impact work at Databricks. These values have a direct impact on company culture and play a large part in connecting teams across the organization. We believe in being customer-obsessed, truth-seeking, operating from first principles, having a bias for action, and putting Databricks first. Our co-founders are fully involved in day-to-day operations, including business and technical reviews, working alongside our team members to ensure that we are always aligned with our values.
Alignment of Values
Databricks’ CEO and Co-founder, Ali Ghodsi leads by example with a focus on truth-seeking and first principles thinking, two of Databricks’ core values that stay true to Databricks’s origins in academia. He champions the importance of data and reason to question biases and inform decisions. Ali remains hands-on with research and development and hosts company-wide weekly all hands, with a CEO “ask me anytime” session at the beginning of every agenda. His transparency and accessibility are core to the open and collaborative culture of Databricks.
Respect
At Databricks, we cultivate an environment where all employees can bring their unique selves and are empowered to do the best work of their careers. To ensure all voices are heard and ideas are valued, we conduct annual culture and pulse surveys and host all-hands Q&As to collect feedback from all employees. We then report back to Databricks on the specific changes implemented from the feedback collected to ensure employees feel heard and that their feedback is valued. In addition, we invest in our seven Employee Resource Groups (ERGs) that offer support and employee engagement events for individuals from underrepresented backgrounds and allies.
Killer Outcomes
Databricks prioritizes offering an exceptional employee experience by investing in tools, workspaces, and community-building. Our collaboration-first, hybrid model offers flexibility with in-person touchpoints like our annual employee kickoff, weekly CEO all-hands with happy hours, and monthly team building budgets. We are especially focused on maintaining a culture of transparency, honesty, and trust, with leaders actively engaging across channels like Slack and all hands while also championing inclusion efforts through ERG sponsorship. These initiatives help our team feel connected, valued, and empowered to do their best work.
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