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Engineering Manager, CustomerLake Profile Agents

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92% of candidates apply because they are a Most Loved Workplace®
New York City, New York
Engineering

About the Role

At Databricks, a Most Loved Workplace® certified employer in the Technology space, Democratizing data and AI for every organization worldwide.

<p>P-1701</p>

<p>At Databricks, we are passionate about enabling data teams to solve the world's toughest problems: from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best Data + AI platform so our customers can use deep data insights to improve their business. Founded by engineers, we’re customer obsessed, leaping at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started.<br><br>As an Engineering Manager on CustomerLake, you will lead the team building Profile Agents, shaping the product, architecture, and engineering foundation behind Databricks’ Customer 360 platform.<br><br>CustomerLake is Databricks' new Agentic CDP, launched at Data + AI Summit 2026. This is our first move into agentic business applications, offering the data foundation of Marketing built natively into the Databricks Lakehouse. Early traction for this new product has been outstanding.<br><br>Profile Agents are a key foundation of this product. Building a trustworthy Customer360 has traditionally meant multi-year integration projects and seven or eight figures in professional services just to get a usable golden record. Profile Agents generate the pipelines, matching logic, and identity resolution needed to produce a Customer 360.<br>The product is early and still being defined, so you'll have real say over the product vision, architecture and how the team operates and scales.<br><br><strong>The impact you will have</strong></p>

<ul>

<li>Own delivery for Profile Agents, from identity resolution and agentic pipeline generation through to production-quality Customer 360 outputs</li>

<li>Hire and grow a small, senior team, and build the foundation it scales from as the product moves out of private preview</li>

<li>Help set technical direction with product and the VP of Engineering, since much of what "good" looks like here is still undefined</li>

<li>Build the quality bar for agent-generated pipelines: where agents act autonomously, where they need human review, and how we validate correctness against customer data</li>

<li>Work directly with customers and design partners to help turn their Customer360 problems into engineering priorities</li>

<li>You will have lots of room for growth by joining one of the fastest growing teams in one of the fastest growing Data + AI companies in the world</li>

</ul>

<p><br><strong>What we look for</strong></p>

<ul>

<li>3+ years of engineering management experience leading high-performing engineering teams</li>

<li>8+ years of experience building and operating production data or distributed systems, with the hands-on depth to set a technical bar for the team</li>

<li>Experience building or leading teams that ship data engineering products such as ETL, MDM, or data quality tooling, and an understanding of why Customer 360 projects are typically so expensive and slow</li>

<li>Hands-on experience applying agents or LLMs to data engineering problems like matching, entity resolution, or pipeline generation, with a clear view on where agent autonomy helps versus where humans need to stay in the loop</li>

<li>Genuine passion and prior experience taking a product from 0 to 1: comfortable defining process and architecture with no existing playbook</li>

<li>Ideally, some understanding of how customer data is used downstream in marketing, sales, and service</li>

<li>A track record scaling complex data services to thousands of enterprise customers, including the reliability and governance maturity that requires</li>

<li>Experience managing multiple teams or other managers is a strong plus</li>

<li>BS or higher in Computer Science or a related field, or equivalent experience</li>

</ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p> </p>

<p><strong>Pay Range Transparency</strong></p>

<p><span style="font-weight: 400; font-size: 14px;">Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page <a href="https://www.Databricks.com/sites/default/files/2024-08/us-pay-zone-mapping.pdf">here</a>.<br></span></p>

<p> </p></div><div class="title">Local Pay Range</div><div class="pay-range"><span>$190,000</span><span class="divider">—</span><span>$261,250 USD</span></div></div></div><div class="content-conclusion"><p><strong>About Databricks</strong></p>

<p><span style="font-family: arial, sans-serif;">Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on <a href="https://www.linkedin.com/company/Databricks">LinkedIn</a>, <a href="https://x.com/Databricks">X</a>, <a href="https://www.youtube.com/@Databricks">YouTube</a>, and <a href="https://www.instagram.com/databricksinc/?hl=en">Instagram</a>.<br><br><strong>Benefits<br><br></strong></span>At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click <a href="https://docs.google.com/document/d/154un3e8Xav4BceOSlcYFZRGEuQI54xMxVydRwQn54eQ/edit?usp=sharing">here</a>.<br><br></p>

<p><strong>Our Commitment to Diversity and Inclusion</strong></p>

<p>At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.</p>

<p><strong>Compliance</strong></p>

<p><strong><span style="font-weight: 400;">If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.</span></strong></p>

<p><a href="https://www.Databricks.com/legal/applicant-privacy-notice" target="_blank"><strong><span style="font-weight: 400;">Applicant Privacy Notice</span></strong></a></p></div>

Want to learn more about what it's like to work at Databricks? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

S

Systemic Collaboration

As Databricks continues our rapid growth, we strive to maintain a culture as open and transparent as it was in Databricks’s early days. Making sure employees have regular access to our CEO and co-founders to hear directly about our vision and priorities helps our employees forge a connection between Databricks priorities and their daily work.

P

Positive Vision for the Future

Databricks’ culture principles are derived from an internal study of the behaviors that have led to high impact work at Databricks. These values have a direct impact on company culture and play a large part in connecting teams across the organization. We believe in being customer-obsessed, truth-seeking, operating from first principles, having a bias for action, and putting Databricks first. Our co-founders are fully involved in day-to-day operations, including business and technical reviews, working alongside our team members to ensure that we are always aligned with our values.

A

Alignment of Values

Databricks’ CEO and Co-founder, Ali Ghodsi leads by example with a focus on truth-seeking and first principles thinking, two of Databricks’ core values that stay true to Databricks’s origins in academia. He champions the importance of data and reason to question biases and inform decisions. Ali remains hands-on with research and development and hosts company-wide weekly all hands, with a CEO “ask me anytime” session at the beginning of every agenda. His transparency and accessibility are core to the open and collaborative culture of Databricks.

R

Respect

At Databricks, we cultivate an environment where all employees can bring their unique selves and are empowered to do the best work of their careers. To ensure all voices are heard and ideas are valued, we conduct annual culture and pulse surveys and host all-hands Q&As to collect feedback from all employees. We then report back to Databricks on the specific changes implemented from the feedback collected to ensure employees feel heard and that their feedback is valued. In addition, we invest in our seven Employee Resource Groups (ERGs) that offer support and employee engagement events for individuals from underrepresented backgrounds and allies.

K

Killer Outcomes

Databricks prioritizes offering an exceptional employee experience by investing in tools, workspaces, and community-building. Our collaboration-first, hybrid model offers flexibility with in-person touchpoints like our annual employee kickoff, weekly CEO all-hands with happy hours, and monthly team building budgets. We are especially focused on maintaining a culture of transparency, honesty, and trust, with leaders actively engaging across channels like Slack and all hands while also championing inclusion efforts through ERG sponsorship. These initiatives help our team feel connected, valued, and empowered to do their best work.

What It's Like to Work Here

zap Bias for Action
lightbulb First Principles Innovation
users Collaborative Excellence
target Truth-Seeking Rigor
compass Generational Mission Focus
Certified for: Global Top 100 Most Loved Workplaces®, Certified Most Loved Workplaces® 2025, Top 100 Most Loved Workplaces® 2025

Frequently Asked Questions About Working at Databricks

Common questions candidates ask about this role and Databricks's workplace

With the Data Intelligence Platform, Databricks democratizes insights to everyone in an organization. Built on an open lakehouse architecture, the Data Intelligence Platform provides a unified foundation for all data and governance, combined with AI models tuned to an organization’s unique characteristics. Now, anyone in an organization can benefit from automation and natural language to discover and use data like experts, and technical teams can easily build and deploy secure data and AI apps and products. With origins in academia and the open source community, Databricks was founded in 2013 by the original creators of the lakehouse architecture and open source projects Apache Spark™, Delta Lake, MLflow and Unity Catalog.

Please review the specific job listing or contact Databricks's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Databricks is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Health & Wellness, Work-Life Balance, Office & Lifestyle, Professional Development, Financial. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Bias for Action and First Principles Innovation and Collaborative Excellence.

The company has committed to inclusive practices including: Customer Obsession with Integrity and Empowering Every Team Member.

They score particularly well in the area of Systemic Collaboration. They have earned Most Loved Workplace® certifications including: Global Top 100 Most Loved Workplaces® and Certified Most Loved Workplaces® 2025.

Databricks currently has 810 open positions. They are hiring across departments like Field Engineering - Other, Delivery Solutions Architects, Enterprise Sales. You can view all current openings at certcheck.mostlovedworkplace.com/companies/databricks/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Databricks's recruiting team for specific details on this role's process.

Apply for Engineering Manager, CustomerLake Profile Agents

Submit your application directly to the Databricks team. Let them know why you'd be a great addition to their loved place to work.

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