Most Loved Workplace® Certified JobSr. Collections Analyst
Most Loved Workplace® Certified JobAbout the Role
At Databricks, a Most Loved Workplace® certified employer in the Technology space, Democratizing data and AI for every organization worldwide.
<p>GAQ128R85</p>
<p>Databricks is looking for a Senior Collections Analyst to own a high-volume accounts receivable (AR) portfolio in a fast-growing, usage-based SaaS business. The role drives timely collections, reduces delinquency, protects cash flow and leads recovery on complex, high-value accounts, while helping shape credit risk decisions. Working closely with Sales, Legal, Billing, Revenue Operations, Cash Application and Finance leadership to resolve disputes, billing gaps and customer escalations, the role has a measurable impact on DSO and bad debt exposure and requires regular overlap with EMEA and PST business hours.</p>
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<h2>Job Description</h2>
<ul>
<li>Own end-to-end portfolio collections and recovery strategies, partnering cross-functionally to resolve high-value escalations, influence credit risk decisions, and drive measurable performance across DSO, aging buckets, and bad debt exposure.</li>
<li>Design and run recovery strategies for accounts that are structurally delinquent or high-risk.</li>
<li>Lead cross-functional escalation forums for disputed high-value accounts.</li>
<li>Present portfolio-level risk trends and actionable insights to Finance leadership.</li>
<li>Recommend credit limit changes, payment term changes or account holds based on behavioral analytics.</li>
<li>Work with Legal on pre-legal actions and structured recovery plans.</li>
<li>Assess creditworthiness, establish risk controls, and lead complex recoveries to protect working capital and minimize bad debt exposure.</li>
<li>Build scalable reporting models that give clear visibility into aging, dispute velocity and payment predictability.</li>
<li>Flag worsening payment patterns, and provide quarterly bad debt reserve inputs with documented risk rationale for each account.</li>
<li>Act as the su
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Why This Is a Most Loved Workplace® Certified Job
Systemic Collaboration
As Databricks continues our rapid growth, we strive to maintain a culture as open and transparent as it was in Databricks’s early days. Making sure employees have regular access to our CEO and co-founders to hear directly about our vision and priorities helps our employees forge a connection between Databricks priorities and their daily work.
Positive Vision for the Future
Databricks’ culture principles are derived from an internal study of the behaviors that have led to high impact work at Databricks. These values have a direct impact on company culture and play a large part in connecting teams across the organization. We believe in being customer-obsessed, truth-seeking, operating from first principles, having a bias for action, and putting Databricks first. Our co-founders are fully involved in day-to-day operations, including business and technical reviews, working alongside our team members to ensure that we are always aligned with our values.
Alignment of Values
Databricks’ CEO and Co-founder, Ali Ghodsi leads by example with a focus on truth-seeking and first principles thinking, two of Databricks’ core values that stay true to Databricks’s origins in academia. He champions the importance of data and reason to question biases and inform decisions. Ali remains hands-on with research and development and hosts company-wide weekly all hands, with a CEO “ask me anytime” session at the beginning of every agenda. His transparency and accessibility are core to the open and collaborative culture of Databricks.
Respect
At Databricks, we cultivate an environment where all employees can bring their unique selves and are empowered to do the best work of their careers. To ensure all voices are heard and ideas are valued, we conduct annual culture and pulse surveys and host all-hands Q&As to collect feedback from all employees. We then report back to Databricks on the specific changes implemented from the feedback collected to ensure employees feel heard and that their feedback is valued. In addition, we invest in our seven Employee Resource Groups (ERGs) that offer support and employee engagement events for individuals from underrepresented backgrounds and allies.
Killer Outcomes
Databricks prioritizes offering an exceptional employee experience by investing in tools, workspaces, and community-building. Our collaboration-first, hybrid model offers flexibility with in-person touchpoints like our annual employee kickoff, weekly CEO all-hands with happy hours, and monthly team building budgets. We are especially focused on maintaining a culture of transparency, honesty, and trust, with leaders actively engaging across channels like Slack and all hands while also championing inclusion efforts through ERG sponsorship. These initiatives help our team feel connected, valued, and empowered to do their best work.
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