Most Loved Workplace® Certified JobSenior Specialist Solutions Engineer (AI/ML)
Most Loved Workplace® Certified JobAbout the Role
At Databricks, a Most Loved Workplace® certified employer in the Technology space, Democratizing data and AI for every organization worldwide.
<p><strong>ReqID:</strong><strong> FEQ327R328</strong></p>
<p><strong>Recruiter:</strong><strong> </strong><strong> </strong><strong>Kanwal Matharu</strong></p>
<p><strong>Location:&nbsp;</strong><strong> </strong><strong> </strong><strong>London, United Kingdom - Hybrid</strong></p>
<p><strong>Skills: </strong><strong> </strong><strong> </strong><strong> </strong><strong>Data Science, Machine Learning, AI, LLM, GenAI</strong></p>
<p>As a Senior Specialist Solutions Engineer (SSE), ML Engineering, you will be the trusted technical ML expert to both Databricks customers and the Field Engineering organisation. You will work with Solution Architects to guide customers in architecting production-grade ML applications on Databricks, while aligning their technical roadmap with the evolving Databricks Data Intelligence Platform. You will continue to strengthen your technical skills through applying the latest technologies in GenAI, LLMOps, and ML, while expanding your impact through mentorship and establishing yourself as an ML expert.</p>
<p>You will be reporting to the Manager, Field Engineering (Specialist Team)</p>
<p><strong>The impact you will have:</strong></p>
<ul>
<li>Lead the architectural design of production-grade ML workloads on our unified platform, encompassing the entire MLOps lifecycle from end-to-end pipeline creation and optimization (training/inference) to seamless integration with cloud-native services.</li>
<li>Provide advanced technical support to the Solution Architects during the technical sales cycle by building MVPs, leading deep-dive technical sessions, and strategically aligning ML/data science solutions to complex customer business challenges using relevant real-world examples.</li>
<li>Serve as the trusted technical advisor for customers developing GenAI solutions, specializing in the design and implementation of RAG architectures on enterprise knowledge bases, enabling natural language querying of structured data, and establishing content generation and monitoring frameworks.</li>
<li>Drive community growth and platform adoption through thought leadership activities, including the creation of technical tutorials and training materials, as well as leading hackathons and presenting at industry conferences.</li>
</ul>
<p><strong>What we look for:</strong></p>
<ul>
<li>Experienced, technical, customer-facing, and with a background in Data Science / Machine Learning, and Data Engineering.&nbsp; Looking to learn and develop in a customer-facing technical role as a subject matter expert (SME) in a pre-sales environment.</li>
<li>Pre-sales or post-sales experience working with external clients across a variety of industry markets</li>
</ul>
<p><strong>Data Science/ML Skills</strong></p>
<ul>
<li>Hands-on industry ML experience in at least one of the following:</li>
<ul>
<li>ML Engineer: Develop production-grade cloud (AWS/Azure/GCP) infrastructure that supports the deployment of ML applications, including drift monitoring</li>
<li>Data Scientist: Experience with the latest techniques in natural language processing, including vector databases, fine-tuning LLMs, and deploying LLMs with tools such as HuggingFace, Langchain, and OpenAI</li>
</ul>
<li>Hands-on experience working with Distributed Spark based systems.</li>
<li>Graduate degree in a quantitative discipline (Computer Science, Engineering, Statistics, Operations Research, etc.) or equivalent practical experience</li>
<li>Experience communicating and teaching technical concepts to non-technical and technical audiences alike</li>
<li>Passion for collaboration, life-long learning, and driving our values through ML</li>
<li>[Preferred] 2+ years customer-facing experience in a pre-sales or post-sales role</li>
<li>[Preferred] Experience working with Apache Spark™ to process large-scale distributed datasets</li>
<li>Can meet expectations for technical training and role-specific outcomes within 3 months of hire</li>
<li>Can travel up to 30% when needed</li>
</ul><div class="content-conclusion"><p><strong>About Databricks</strong></p>
<p><span style="font-family: arial, sans-serif;">Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on&nbsp;<span style="color: rgb(255, 54, 33);"><a style="color: rgb(255, 54, 33);" href="https://twitter.com/Databricks" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://twitter.com/Databricks&amp;source=gmail&amp;ust=1700237575733000&amp;usg=AOvVaw03FL8fJvOD97ytN02f5G2C">Twitter</a>,&nbsp;<a style="color: rgb(255, 54, 33);" href="https://www.linkedin.com/company/Databricks" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/company/Databricks&amp;source=gmail&amp;ust=1700237575733000&amp;usg=AOvVaw15dLk3q8VxTfHEgCUg7NSt">LinkedIn</a>&nbsp;<span style="color: rgb(0, 0, 0);">and</span>&nbsp;<a style="color: rgb(255, 54, 33);" href="https://www.facebook.com/databricksinc" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.facebook.com/databricksinc&amp;source=gmail&amp;ust=1700237575733000&amp;usg=AOvVaw39EcncitnlqV72EG2-RqXJ">Facebook</a></span>.<br><br><strong>Benefits<br><br></strong></span>At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click <a href="https://docs.google.com/document/d/154un3e8Xav4BceOSlcYFZRGEuQI54xMxVydRwQn54eQ/edit?usp=sharing">here</a>.<br><br></p>
<p><strong>Our Commitment to Diversity and Inclusion</strong></p>
<p>At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.</p>
<p><strong>Compliance</strong></p>
<p><strong><span style="font-weight: 400;">If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.</span></strong></p></div>
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Why This Is a Most Loved Workplace® Certified Job
Systemic Collaboration
As Databricks continues our rapid growth, we strive to maintain a culture as open and transparent as it was in Databricks’s early days. Making sure employees have regular access to our CEO and co-founders to hear directly about our vision and priorities helps our employees forge a connection between Databricks priorities and their daily work.
Positive Vision for the Future
Databricks’ culture principles are derived from an internal study of the behaviors that have led to high impact work at Databricks. These values have a direct impact on company culture and play a large part in connecting teams across the organization. We believe in being customer-obsessed, truth-seeking, operating from first principles, having a bias for action, and putting Databricks first. Our co-founders are fully involved in day-to-day operations, including business and technical reviews, working alongside our team members to ensure that we are always aligned with our values.
Alignment of Values
Databricks’ CEO and Co-founder, Ali Ghodsi leads by example with a focus on truth-seeking and first principles thinking, two of Databricks’ core values that stay true to Databricks’s origins in academia. He champions the importance of data and reason to question biases and inform decisions. Ali remains hands-on with research and development and hosts company-wide weekly all hands, with a CEO “ask me anytime” session at the beginning of every agenda. His transparency and accessibility are core to the open and collaborative culture of Databricks.
Respect
At Databricks, we cultivate an environment where all employees can bring their unique selves and are empowered to do the best work of their careers. To ensure all voices are heard and ideas are valued, we conduct annual culture and pulse surveys and host all-hands Q&As to collect feedback from all employees. We then report back to Databricks on the specific changes implemented from the feedback collected to ensure employees feel heard and that their feedback is valued. In addition, we invest in our seven Employee Resource Groups (ERGs) that offer support and employee engagement events for individuals from underrepresented backgrounds and allies.
Killer Outcomes
Databricks prioritizes offering an exceptional employee experience by investing in tools, workspaces, and community-building. Our collaboration-first, hybrid model offers flexibility with in-person touchpoints like our annual employee kickoff, weekly CEO all-hands with happy hours, and monthly team building budgets. We are especially focused on maintaining a culture of transparency, honesty, and trust, with leaders actively engaging across channels like Slack and all hands while also championing inclusion efforts through ERG sponsorship. These initiatives help our team feel connected, valued, and empowered to do their best work.
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