Senior UX Researcher, Core Pillars

New York, New York, USA

Product Design

About the Role

At Datadog in the Technology space, Observe, Secure, and Optimize Modern Cloud Infrastructure at Scale.

Datadog is looking for a Senior UX Researcher to shape strategically important products across Core Pillars. The researcher’s initial focus will be Agent Console, an emerging product area helping teams understand and improve the performance, usage, cost, reliability, and business value of AI agents. As priorities evolve, the role may support other product areas within Core Pillars.

You’ll establish a foundational understanding of our users while supporting product and design decisions happening today. This is a high-autonomy individual contributor role for someone who thrives in technically complex, quickly evolving environments and wants to build a durable research program and not simply execute a queue of studies.

At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What you’ll do:

<ul>

<li>Build and own an ongoing research program across Core Pillars, beginning with Agent Console and spanning foundational discovery, product evaluation, and post-launch learning.</li>

<li>Partner with Product, Design, and Engineering to identify consequential decisions and conduct focused mixed-methods research using qualitative and quantitative evidence.</li>

<li>Develop a strong understanding of AI agents, complex technical workflows, and enterprise users so you can identify meaningful questions and engage credibly with customers and partners.</li>

<li>Develop a clear point of view from the evidence, influence product strategy and design, and remain involved through implementation and measurement.</li>

<li>Advance how research is practiced by using AI-assisted workflows, connecting qualitative insight wit

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What It's Like to Work at Datadog

What It's Like to Work Here

users Collaborative Problem-Solving

target Ownership Mentality

lightbulb Continuous Learning Culture

zap Fast-Paced Innovation

heart Employee-Centric Benefits

Frequently Asked Questions About Working at Datadog

Common questions candidates ask about this role and Datadog's workplace

Datadog is a leading Cloud company that provides monitoring and analytics solutions. The company operates a global presence with headquarters in New York serving as the primary operational base for key executive leadership and corporate functions including engineering, product, sales, and executive leadership. Datadog maintains additional offices across the Americas in Boston, Denver, San Francisco, and throughout the USA, Canada, Mexico, and South America.

Please review the specific job listing or contact Datadog's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Datadog is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Financial Benefits, Health & Wellness, Work-Life Balance, Community & Growth. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Collaborative Problem-Solving and Ownership Mentality and Continuous Learning Culture.

The company has committed to inclusive practices including: Empower Ownership and Accountability and Champion Diversity, Inclusion, and Belonging.

Datadog has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Datadog currently has 401 open positions. They are hiring across departments like Finance, Dev Eng, Engineering Interns. You can view all current openings at certcheck.mostlovedworkplace.com/companies/datadog/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Datadog's recruiting team for specific details on this role's process.