Sales Engineer (Customer Success)

Tokyo, Japan
Commercial & Mid-Market Sales Engineering

About the Role

At Datadog in the Technology space, Observe, Secure, and Optimize Modern Cloud Infrastructure at Scale.

<p>Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you!</p>

<p><em>At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.</em></p>

<p><strong>What You’ll Do:</strong></p>

<ul>

<li>Partner with the sales and customer success teams to articulate the overall Datadog value proposition, vision and strategy to customers</li>

<li>Continually learn new technology to build competitive knowledge, technical skill, and credibility</li>

<li>Deliver product and technical presentations with broad range of potential and existing clients</li>

<li>Have a direct line of communication with the product team to collaborate on feature requests</li>

<li>Help clients try and onboard the product and assist when they run into roadblocks. </li>

<li>Think creatively and help resolve the wide variety of technical challenges that may  occur during the overall customer’s  life cycle</li>

</ul>

<p><strong>Who You Are:</strong></p>

<ul>

<li>Minimum 2+ years in Sales Engineering, Solutions Engineering along with either DevOps/SRE, or Platform Engineering </li&g

Want to learn more about what it's like to work at Datadog? View our full profile.

What It's Like to Work at Datadog

What It's Like to Work Here

users Collaborative Problem-Solving
target Ownership Mentality
lightbulb Continuous Learning Culture
zap Fast-Paced Innovation
heart Employee-Centric Benefits

Frequently Asked Questions About Working at Datadog

Common questions candidates ask about this role and Datadog's workplace

Datadog is a leading Cloud company that provides monitoring and analytics solutions. The company operates a global presence with headquarters in New York serving as the primary operational base for key executive leadership and corporate functions including engineering, product, sales, and executive leadership. Datadog maintains additional offices across the Americas in Boston, Denver, San Francisco, and throughout the USA, Canada, Mexico, and South America.

Please review the specific job listing or contact Datadog's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Datadog is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Financial Benefits, Health & Wellness, Work-Life Balance, Community & Growth. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Collaborative Problem-Solving and Ownership Mentality and Continuous Learning Culture.

The company has committed to inclusive practices including: Empower Ownership and Accountability and Champion Diversity, Inclusion, and Belonging.

Datadog has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Datadog currently has 433 open positions. They are hiring across departments like Finance, Dev Eng, Engineering Interns. You can view all current openings at certcheck.mostlovedworkplace.com/companies/datadog/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Datadog's recruiting team for specific details on this role's process.

Apply for Sales Engineer (Customer Success)

Submit your application directly to the Datadog team. Let them know why you'd be a strong addition to their team.

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