Most Loved Workplace® Certified JobPeople Operations Manager (Payroll & Benefits)
Most Loved Workplace® Certified JobAbout the Role
At goodr, a Most Loved Workplace® certified employer in the Retail space, Permission to be unabashedly yourself—Active eyewear for Anyone..
<p><strong>ABOUT goodr</strong></p>
<p><span style="font-weight: 300;">We create and sell active eyewear for anyone. No Slip. No Bounce. All Polarized. All Fun. Interested in joining our team? Keep reading.</span></p>
<p><strong>OUR VALUES:</strong><span style="font-weight: 300;"> We have two core values: Fun &amp; Authenticity.</span></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 300;">FUN = Being sh*tty isn’t fun. Agreed? Taking pride in your work, finding joy in being GREAT, and celebrating wins… and losses. Now, </span><em><span style="font-weight: 300;">that’s </span></em><span style="font-weight: 300;">fun!</span></li>
<li style="font-weight: 300;"><span style="font-weight: 300;">AUTHENTICITY = Focusing on being authentic over being liked. (Next-level guru stuff. Count it.)</span></li>
</ul>
<p style="padding-left: 40px;"><strong>Fun Fact:</strong><span style="font-weight: 300;"> We do not allow email to be sent internally. Carrier pigeons only. JK, we use Slack.</span></p>
<p><strong>AUTONOMY:</strong><span style="font-weight: 300;"> We practice autonomy, empowerment, and accountability so that every team member can be in control of their own life.</span></p>
<ul>
<li style="font-weight: 300;"><span style="font-weight: 300;">HYBRID WORKING:</span> This role is required to be in the Inglewood office every Tuesday and Thursday with the occasional third day thrown in.</li>
<li style="font-weight: 300;">PROFESSIONAL DEVELOPMENT: We have an all-company learning program so that we’re constantly leveling up our skills.</li>
</ul>
<p><strong>SUSTAINABILITY:</strong><span style="font-weight: 300;"> We think Earth’s pretty rad. That’s why we take action wherever possible to limit our impact on the planet.</span></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 300;">1% FOR THE PLANET MEMBER: 1% of goodr’s annual sales go directly to environmental organizations.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 300;">CARBON NEUTRAL: In 2019, goodr became a <a href="https://goodr.com/blogs/goodrtimes/100-carbon-neutral#:~:text=In%202019%2C%20through%20the%20purchase,a%20100%25%20carbon%20neutral%20company!" target="_blank">100% carbon neutral company</a>.</span></li>
</ul>
<p style="padding-left: 40px;"><strong>Fun Fact:</strong><span style="font-weight: 300;"> goodr celebrates every Earth Day by releasing limited-edition sunglasses with frames made from 100% recycled materials—and the packaging is 100% sustainable, too!</span></p>
<p><br><strong>ABOUT THE ROLE</strong></p>
<p><span style="font-weight: 300;">Do you love taking care of people? Check.<br>Do you love flawless paydays, crisp benefits offerings, and airtight compliance? Double-check.<br></span></p>
<p><span style="font-weight: 300;">As our People Operations Manager, you are a master of the details who owns our payroll and benefits landscape. Working closely with our People Operations Director, you’ll take full ownership of end-to-end payroll in ADP, spearhead a complete redesign of our benefits programs, lead the evaluation and recommendation of our future payroll platform, and optimize our People Operations systems and processes to support our next stage of growth.</span></p>
<p><span style="font-weight: 300;">THE VIBE: High autonomy, zero fluff, maximum impact. You’ll tackle big system improvements, solve operational puzzles independently, and keep our HR engine running smoothly. You up for the challenge? Let’s talk.</span></p>
<p><strong>RESPONSIBILITIES</strong></p>
<ul>
<li><span style="font-weight: 300;">Oversee and administer People Operations programs, with a primary focus on payroll and benefits administration</span></li>
<li><span style="font-weight: 300;">Manage end-to-end payroll operations in our HRIS (we use ADP!), including recommending and leading future system implementations</span></li>
<li><span style="font-weight: 300;">Spearhead the redesign of our &nbsp;benefit programs and build a new strategic partnership with an external benefits broker</span></li>
<li><span style="font-weight: 300;">Manage HR operational vendors, PEO partnerships, and other external partners to optimize service delivery and cost efficiency</span></li>
<li><span style="font-weight: 300;">Own all employee lifecycle transactions, including organizational changes, reporting relationships, headcount tracking/reporting, and Ecosystem deck updates</span></li>
<li><span style="font-weight: 300;">Lead People Operations for onboarding, offboarding, and leaves of absence, including ADP setup, exit operations, Form I-9s, and compliance records</span></li>
<li><span style="font-weight: 300;">Manage open enrollments, employee benefits education, and continuous improvements to our processes to drive scalable HR solutions</span></li>
<li><span style="font-weight: 300;">Analyze People metrics and operational reporting to support data-driven decision-making across the organization</span></li>
<li><span style="font-weight: 300;">File required annual compliance reports, including EEO-1, California Pay Data, OSHA, and workers’ compensation</span></li>
<li><span style="font-weight: 300;">Own workers’ compensation administration, including claims, documentation, and return-to-work coordination</span></li>
<li><span style="font-weight: 300;">Ensure the accuracy, integrity, and compliance of all employee data, records, notices, acknowledgments, and audit documentation</span></li>
<li><span style="font-weight: 300;">Partner with People Operations to support operational workflows and documentation for employee relations in partnership with People Operations Partners</span></li>
<li><span style="font-weight: 300;">Serve as the subject matter expert on federal and multi-state employment laws (ADA, FMLA, COBRA, FLSA, ERISA), ensuring operational compliance</span></li>
<li><span style="font-weight: 300;">Identify opportunities to simplify, automate, and optimize People Operations systems and workflows to improve efficiency and scalability.</span></li>
<li><span style="font-weight: 300;">This is an individual contributor role that leads through influence and expertise </span></li>
<li><span style="font-weight: 300;">This role is in the People Operations team and will report directly to the SVP of People</span></li>
<li><span style="font-weight: 300;">Perform other related duties as assigned</span><span style="font-weight: 300;"><br></span></li>
</ul>
<p><strong>ABOUT THE IDEAL CANDIDATE&nbsp;</strong></p>
<ul>
<li><span style="font-weight: 300;">May or may not have a degree...we don’t care (bonus points for Basset Hound Science or Dinosaur Law)</span></li>
<li><span style="font-weight: 300;">5+ years of progressive People Operations or HR Operations experience, with experience owning multi-state payroll and benefits administration&nbsp;</span></li>
<li><span style="font-weight: 300;">Hands-on experience administering ADP (Total Source preferred) or a comparable HRIS and payroll platform</span></li>
<li><span style="font-weight: 300;">Proven experience leading HRIS, payroll, and People technology implementations, integrations, and system enhancements</span></li>
<li><span style="font-weight: 300;">Experience administering employee benefits, including medical, dental, vision, life insurance, disability benefits, and 401(k) retirement plans</span></li>
<li><span style="font-weight: 300;">Demonstrated experience redesigning benefits offerings and establishing high-value partnerships with external benefits brokers</span></li>
<li><span style="font-weight: 300;">Ability to navigate complex, sensitive employee matters with empathy, diplomacy, and grace</span></li>
<li><span style="font-weight: 300;">Strong analytical, reporting, and problem-solving skills with high proficiency in Google Workspace and modern HRIS platforms</span></li>
<li><span style="font-weight: 300;">Professional certification in Human Resources, Payroll, Benefits, or a related discipline (e.g., SHRM, HRCI, CPP, CEBS) is a plus</span></li>
<li><span style="font-weight: 300;">Strong communicator who thrives in a collaborative environment and is comfortable building partnerships across levels of the business</span></li>
<li><span style="font-weight: 300;">Driven by personal growth and thrives in an environment of constant feedback</span></li>
<li><span style="font-weight: 300;">Is proactive and an independent problem solver! (Can you google a question?)<br></span></li>
</ul>
<p><strong>WHAT YOU GET</strong></p>
<ul>
<li style="font-weight: 300;"><span style="font-weight: 300;">A role at a company that is going to the moon</span></li>
<li style="font-weight: 300;"><span style="font-weight: 300;">The opportunity to show up every day and have fun</span></li>
<li style="font-weight: 300;"><span style="font-weight: 300;">The ability to learn and grow as a person</span></li>
<li style="font-weight: 300;">Paid vacation (we encourage you to take time off!)</li>
<li style="font-weight: 300;"><span style="font-weight: 300;">Paycheck... obviously. Salary range: $120K - $140K, <strong>final offer will be made within this range based on experience</strong><br></span></li>
<li style="font-weight: 300;"><span style="font-weight: 300;">Medical, Dental, and Vision benefits</span></li>
<li style="font-weight: 300;"><span style="font-weight: 300;">401(K) with company matching</span></li>
<li style="font-weight: 300;"><span style="font-weight: 300;">Financial Wellness Counseling</span></li>
<li style="font-weight: 300;"><span style="font-weight: 300;">Sunglasses. Obviously.</span></li>
</ul>
<p><span style="font-weight: 300;">**No Visa Sponsorship is available for this position.</span></p>
<p><strong>NEXT STEPS</strong></p>
<p><span style="font-weight: 300;">Here's what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 8 weeks to complete and you'd be expected to start on a specific date.&nbsp;</span></p>
<p><span style="font-weight: 300;">1. Application</span></p>
<p><span style="font-weight: 300;">2. Fill out a form with basic questions</span></p>
<p><span style="font-weight: 300;">3. 30 minute introductory interview with HR team member</span></p>
<p><span style="font-weight: 300;">4. 30 minute virtual interviews with peers and manager</span></p>
<p><span style="font-weight: 300;">5. Final assignment and presentation</span></p>
<p><span style="font-weight: 300;">6. Offer!</span></p>
<p><strong>TO GET THE PROCESS STARTED, REVIEW &amp; SUBMIT THE FOLLOWING:&nbsp;</strong></p>
<ul>
<li style="font-weight: 300;"><span style="font-weight: 300;">Review goodr's <a href="https://goodr.com/pages/goodr-applicant-privacy-notice" target="_blank">Applicant Privacy Policy</a>. By submitting an application to goodr, you are confirming that you have read the <a href="https://goodr.com/pages/goodr-applicant-privacy-notice" target="_blank">Applicant Privacy Policy</a> and agree to its terms. (Because nothing says “fun” like reading legal documents!)</span></li>
<li style="font-weight: 300;"><span style="font-weight: 300;">Resume</span></li>
<li style="font-weight: 300;"><span style="font-weight: 300;">Links to projects or groups you’re involved with (if you have them)</span></li>
<li style="font-weight: 300;">A drawing of an octopus fighting a pirate (not joking)*</li>
<li style="font-weight: 300;">We may ask you to enter a code. But don't worry, it's just our attempt to keep the bots at bay.</li>
</ul>
<p><em><span style="font-weight: 300;">*We accept submissions using accessibility tools.&nbsp;</span></em></p>
<p>&nbsp;</p>
<p><span style="font-weight: 300;">#LI-Hybrid</span></p>
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