Most Loved Workplace® Certified Job

Vehicle Service Support Specialist

Assessed by Most Loved Workplace®

92% of candidates apply because they are a Most Loved Workplace®

Garden Grove, CA

Customer Operations

About the Role

At Harbinger Motors, a Most Loved Workplace® certified employer in the Manufacturing space, Electrifying commercial transportation with American-made innovation and expertise.

<div class="content-intro">About Harbinger

Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger’s best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation.</div>The Vehicle Tech Line Specialist serves as the primary point of contact for Harbinger customers, dealers, Authorized Service Providers (ASPs), and internal stakeholders throughout the vehicle ownership and warranty lifecycle. This role provides technical guidance, service direction, warranty authorization, and case management support while ensuring every customer interaction reinforces Harbinger's commitment to industry-leading service.

The Service Support Technician is responsible for owning service-related cases from initial contact through resolution, maintaining accurate documentation, coordinating cross-functional resources, and supporting continuous improvement initiatives across service operations, warranty administration, and product support.

What You'll Do:

Customer and Dealer Support

<ul>

<li>Serve as the primary contact for service-related inquiries from customers, dealers, and service partners.</li>

<li>Respond to questions regarding vehicle operation, maintenance requirements, warranty coverage, roadside assistance, and service network support.</li>

<li>Provide timely and professional comm

Want to learn more about what it's like to work at Harbinger Motors? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Zap Mission-Driven Innovation

Users Belonging in a Flock

Lightbulb Collaborative Problem-Solving

Grow Continuous Learning Culture

Heart Inclusive & Diverse Community

Frequently Asked Questions About Working at Harbinger Motors

Common questions candidates ask about this role and Harbinger Motors's workplace

Familiar form. Revolutionary foundation. Harbinger Motors is a EV manufacturer focused on commercial vehicles.

Please review the specific job listing or contact Harbinger Motors's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Harbinger Motors is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Health & Wellness, Professional Development, Work-Life Balance, Equity & Inclusion, Company Culture. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Mission-Driven Innovation and Belonging in a Flock and Collaborative Problem-Solving.

The company has committed to inclusive practices including: Transparent Leadership & Open Communication and Inclusive & Diverse Workplace.

Harbinger Motors has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Harbinger Motors currently has 87 open positions. They are hiring across departments like Manufacturing, System Manufacturing, Electrical. You can view all current openings at certcheck.mostlovedworkplace.com/companies/harbinger-motors/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Harbinger Motors's recruiting team for specific details on this role's process.