How KnowBe4 Listens, Learns, and Keeps Getting Better for Its People

A culture built on radical transparency, real feedback, and a relentless commitment to its employees

May 5, 2026 3 min read
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A Workplace That Actually Listens

Most companies say they value employee feedback. KnowBe4 actually proves it — every single day.

From its "No Door Policy" to a suggestion box open to every employee, KnowBe4 has built a culture where feedback isn't just welcomed. It's expected. And more importantly, it's acted on.

This commitment to listening is one of the reasons KnowBe4 has earned the Certified Most Loved Workplace® 2025 badge — for the fourth consecutive year running.

Radical Transparency Is More Than a Slogan

At KnowBe4, radical transparency is a core operating principle. Leaders don't hide behind closed doors or filtered reports. Instead, every morning kicks off with a company-wide daily briefing — a 5 to 20 minute session where CEO Stu and other executives update all employees (called "Knowsters") on what's happening across the business and the industry.

This isn't a one-way broadcast. It's the foundation of a culture where everyone is on the same page, every day.

CEO Stu also hosts regular "Ask Me Anything" sessions and randomly selects employees each month to have lunch with him. His "No Door Policy" means any Knowster can walk up, share an idea, or raise a concern — no appointment needed.

That kind of access to leadership is rare. At KnowBe4, it's just Tuesday.

Feedback Flows in Every Direction

KnowBe4 doesn't just ask leadership to be transparent. Every employee is encouraged to own their voice.

  • Suggestion boxes let Knowsters submit ideas to improve the company at any time.
  • Employee Resource Groups (ERGs) give people a safe space to share experiences and advocate for change.
  • Daily team stand-ups ensure ideas and blockers are surfaced quickly — before they become bigger problems.

The result? A workplace where people don't feel like they have to shout to be heard. The channels are already there, and leadership is already listening.

Employee Sentiment That Speaks for Itself

KnowBe4's Most Loved Workplace® data shows just how much this feedback-first culture resonates. With a 90% manager trust score, a 91% colleague connection score, and 83% of employees saying they would recommend KnowBe4 to others, the numbers reflect a team that genuinely believes in where they work.

These aren't vanity metrics. They're the direct result of a company that takes action when employees speak up.

Growing Together, Not Just Growing the Business

Listening leads to learning. And at KnowBe4, learning is baked into the culture. CEO Stu encourages every Knowster to spend one hour a day developing new skills or strengthening existing ones. This commitment is backed by real investment:

  • Tuition reimbursement
  • Certification completion bonuses
  • Reimbursement for certification materials
  • A strong emphasis on internal promotions

It's no surprise KnowBe4 has also been recognized as a Most Loved Workplace® for Career Advancement 2025 and a Most Loved Workplace® for Young Professionals 2025. When you invest in your people, they grow — and they stay.

Want to learn more about what makes KnowBe4 tick day-to-day? Read more about KnowBe4's culture and what earns them the Most Loved Workplace® title.

Extreme Ownership Means No Blame Culture

One of the most powerful things about KnowBe4's culture is how it handles mistakes. When something goes wrong, no one points fingers. Instead, every person asks: "What could I have done better?"

This principle — called extreme ownership — creates psychological safety. When people aren't afraid to fail, they're more willing to try new things, share honest feedback, and push for continuous improvement. That's how workplaces evolve.

Recognized Across the Board

KnowBe4's dedication to its people hasn't gone unnoticed. Beyond its core Most Loved Workplace® certifications, the company has earned specialty recognition including:

  • Top Most Loved Workplaces® for Diversity
  • Top Most Loved Workplaces® for Women
  • Top Most Loved Workplaces® for LGBTQ+
  • Top Most Loved Workplaces® for Parents and Caregivers
  • Top Most Loved Workplaces® for Volunteering

Each badge reflects a specific commitment to a specific group of people. Together, they paint a picture of a company that doesn't just talk about inclusion — it builds it, measures it, and keeps improving it.

Ready to Join a Team That Cares?

If you want to work somewhere that truly listens — where your voice shapes the culture and your growth is a priority — KnowBe4 might be exactly what you're looking for.

Explore open roles today. Start with the Solution Architect position at KnowBe4 or browse all opportunities on the KnowBe4 careers page.

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