Key Takeaways
- Kyndryl earned an 84.4 overall SPARK score across all five workplace pillars — Systemic Collaboration, Positive Vision, Alignment of Values, Respect, and Killer Outcomes.
- 90% of Kyndryls feel treated with respect at work, and 87% say they can be themselves.
- Kyndryl is a Most Loved Workplace® Certified 2026 company and holds over 20 specialty badges, including recognitions for Diversity, Wellness, Mental Health, and Career Advancement.
- 88% of employees say their manager's behavior is consistent with The Kyndryl Way — a remarkable result just three years into a full culture transformation.
What Is the SPARK Model and Why Does It Matter?
The SPARK model measures what employees truly feel about their workplace. It looks at five pillars: Systemic Collaboration, Positive Vision, Alignment of Values, Respect, and Killer Outcomes. Together, these pillars paint an honest picture of whether a company is truly a loved place to work. Kyndryl scores 84.4 across all five — a strong, consistent result that reflects real culture, not just good branding.
How Does Kyndryl Score on Systemic Collaboration?
Kyndryl's collaboration score is 84.4. This reflects a company where teams genuinely work together — across borders, time zones, and disciplines. Kyndryl's Annual Engagement Survey shows that a large share of employees believe positive change happens because of their feedback. Most agree the company keeps improving its products and services. That kind of trust in the system is rare.
One standout example is the Guild program — a massive global network where Kyndryls share industry knowledge, technical ideas, and innovative techniques. It harnesses the combined intelligence of a global workforce to spark collaboration and professional growth. Another is Kyndryl Bridge, an open integration platform built collaboratively by experts across the world to give customers better visibility into their IT environments.
Does Kyndryl Have a Positive Vision for the Future?
Yes — and the data backs it up. Kyndryl scores 84.4 on Positive Vision. In 2022, Kyndryl launched The Kyndryl Way, a set of six principles shaping a services-led culture built on collaboration, mutual responsibility, and excellence. Since then, nearly 6,000 people managers have been trained through Leadership Behaviors workshops, and a new Leadership Development curriculum has been rolled out company-wide. The result? 88% of employees say their manager's behavior aligns with The Kyndryl Way.
How Does Kyndryl Align Its Values With Employee Experience?
Kyndryl's Alignment of Values score is 84.4. CEO Martin Schroeter leads this charge personally — hosting quarterly business updates, traveling to Kyndryl locations globally, and championing The Kyndryl Way in every decision. Values have driven real changes, from performance management systems to simplified procurement processes. This isn't culture on a poster. It's culture in action. Read more about why Kyndryl is a Most Loved Workplace® and how leadership shapes every layer of the employee experience.
How Does Kyndryl Treat Its Employees With Respect?
Kyndryl's Respect score is 84.4 — and the detail behind that number is compelling. Its Empathy & Inclusion Index sits above the industry average and is approaching best-in-class status. Ninety percent of Kyndryls feel treated with respect at work. Eighty-seven percent say they can be themselves. This is supported by Kyndryl Inclusion Networks (employee-led resource groups open to everyone), Kyndryl Be Well (a holistic well-being strategy covering physical, mental, social, and financial health), and year-round Kyndryl Cares volunteer activities.
These commitments are recognized externally too. Kyndryl holds specialty Most Loved Workplace® badges for Diversity, Inclusivity, LGBTQ+, Women, Neurodiversity, Disabled Workers, Mental Health, Wellness, and Parents & Caregivers — all verified for 2025.
What Are Kyndryl's "Killer Outcomes" for Employees?
The Killer Outcomes pillar — also scoring 84.4 — is about delivering real results for both customers and employees. At Kyndryl, this means innovation that matters. The Kyndryl Way's six principles push the company to be flat, fast, and focused, cutting through bureaucracy so people can do their best work. Employees aren't just maintaining systems — they are at the heart of digital transformation for some of the world's largest banks, airlines, and healthcare companies.
What Unique Recognition Has Kyndryl Earned as a Workplace?
Kyndryl is a Most Loved Workplace® Certified 2026 company. It also made the Global Top 100 Most Loved Workplaces® list in 2025 and was ranked in the Top 100 Most Loved Workplaces® in both 2023 and 2024. With over 20 verified badges spanning career advancement, young professionals, CEO recognition, and community volunteering, Kyndryl's standing as a loved place to work is backed by consistent, third-party validation year after year.
Curious about life inside Kyndryl? Read our Day in the Life at Kyndryl article to see what it's really like to work here. Ready to join a team that lives these values every day? Apply for the Lead Experience Strategist role at Kyndryl and become part of something that truly matters.