- Kyndryl holds a 4.16 out of 5 employee love rating, with 85% of employees saying they love working there.
- 84% of employees trust their managers, and 86% feel connected to their colleagues.
- Kyndryl is a Most Loved Workplace® certified company (2023, 2025, 2026) and ranked #2 on the Top 100 Global Most Loved Workplaces® 2026 list.
- The company has earned specialty badges for Diversity, Inclusivity, Wellness, Mental Health, Women, LGBTQ+, and Career Advancement, among others.
What do Kyndryl employee reviews say?
Kyndryl employees consistently highlight a culture built on empathy, mutual respect, and shared purpose. The company's internal framework — called The Kyndryl Way — shapes how people work together every day. Reviews reflect a workforce that feels heard, valued, and aligned with a clear mission: to power the world's most critical IT systems while putting people first. According to Best Practice Institute research, Kyndryl has been recognized as a Most Loved Workplace® since 2023 for its people-centric culture and high manager alignment.
How do employees rate Kyndryl?
Kyndryl scores a 4.16 out of 5 on the Most Loved Workplace® employee love rating. Its SPARK assessment — which measures five pillars of workplace health — returns an overall score of 84.4 across all five dimensions. Here is a snapshot of the key metrics:
- 85% of employees say they love working at Kyndryl
- 84% trust their direct managers
- 78% would recommend Kyndryl to a friend or colleague
- 86% feel a strong connection to their colleagues
- 90% say they are treated with respect at work
- 87% say they can be themselves at work
- 88% say their manager's behavior is consistent with The Kyndryl Way
These numbers place Kyndryl well above the industry average on Best Practice Institute's Most Loved Workplace® benchmarks, where it currently ranks #2 globally.
What do workers love about Kyndryl?
Employee sentiment themes point to a few standout strengths. First, the culture of respect and belonging is consistently rated highly. Kyndryl's Empathy & Inclusion Index — an internal measure of workplace trust, respect, and belonging — is described as approaching best-in-class. Second, employees value the collaborative, flat organizational structure. The Kyndryl Way encourages teams to be "flat, fast, and focused," cutting through bureaucracy and enabling people to do their best work. Third, career development and learning stand out. Kyndryl's Guild program connects employees globally to exchange technical ideas, industry knowledge, and innovative techniques — a unique engine for professional growth that is rare in large enterprise companies. For more on what makes Kyndryl a loved place to work, explore why employees love building careers at Kyndryl.
Does Kyndryl support diversity and inclusion?
Yes — and the awards back it up. Kyndryl has earned verified Most Loved Workplace® specialty badges for Women, LGBTQ+, Diversity, Inclusivity, Neurodiversity, Disabled Workers, African American employees, and Parents & Caregivers. Employee-led Kyndryl Inclusion Networks provide spaces for support and community across all employee groups. These are not just programs on paper — they reflect how BPI's SPARK methodology measures real cultural depth, not just surface-level policies.
What is it like to work with Kyndryl's leadership?
CEO Martin Schroeter is a visible and values-driven leader. He holds quarterly sessions to share business updates and celebrate team wins. He also travels globally to meet employees in person — a practice that signals genuine investment in company culture. Nearly 6,000 people managers at Kyndryl have been trained through Leadership Behaviors workshops, and the company has launched a dedicated Leadership Development curriculum to support managers at every level. The result: 84% of employees trust their managers, a metric that reflects years of deliberate leadership investment.
How to Apply for a Job at Kyndryl
Kyndryl operates in more than 60 countries, serving enterprises in finance, telecommunications, manufacturing, healthcare, and government. If you are looking to work on mission-critical technology at global scale, there are open roles across cloud, mainframe, AI, security, and digital workplace services. Apply for the Director, Technical role at Kyndryl or browse all open positions on the Kyndryl careers page. You can also view Kyndryl's full Most Loved Workplace® profile to learn more about the culture, values, and recognition behind this employer.