Key Takeaways
- Kyndryl is a 2026 Most Loved Workplace® Certified employer — verified across multiple years and specialty categories.
- 85% of employees say they love working at Kyndryl, and 86% feel strongly connected to their colleagues.
- Kyndryl's culture, known as The Kyndryl Way, is built on six principles: restless, empathetic, devoted, flat, fast, and focused.
- Kyndryl operates in over 60 countries, powering mission-critical systems for banks, airlines, governments, and more.
Why choose a career at Kyndryl?
Kyndryl is the world's largest IT infrastructure services provider. It serves thousands of enterprise customers in more than 60 countries. When you join Kyndryl, you work on the systems that literally keep the world running — from global banks and airlines to healthcare providers and governments. Few technology companies can say that. Fewer still can say their employees genuinely love where they work.
According to Best Practice Institute's Workplace Report, Kyndryl was carved out from IBM in 2021 and has rapidly built an identity as a people-first employer. It has earned Most Loved Workplace® Certified status in 2023, 2025, and 2026 — a rare achievement that signals sustained commitment to employee experience.
What do employees love about Kyndryl?
The numbers speak clearly. Kyndryl's verified employee love metrics show:
- 85% of employees say they love working at Kyndryl
- 84% say they trust their manager
- 86% feel connected to their colleagues
- 78% would recommend Kyndryl as a place to work
- An overall employee rating of 4.16 out of 5
These are not just numbers. They reflect a culture that puts people first — every single day. As detailed in our article on what Kyndryl's SPARK scores reveal, the company scores 84.4 out of 100 across all five SPARK pillars: Systemic Collaboration, Positive Vision for the Future, Alignment of Values, Respect, and Killer Outcomes.
What is The Kyndryl Way?
The Kyndryl Way is the cultural foundation introduced in 2022. It defines how employees — called "Kyndryls" — work together and deliver value. It rests on six principles: be restless in pursuit of learning, be empathetic in how you show up for others, be devoted to shared success, and organize in ways that are flat, fast, and focused.
This is not just a poster on a wall. Kyndryl trained nearly 6,000 people managers in Leadership Behaviors workshops. The result? 88% of employees say their manager's behavior is consistent with The Kyndryl Way — a remarkable achievement for any company of this scale, according to Best Practice Institute's Workforce Report on Kyndryl.
Does Kyndryl support diversity, inclusion, and well-being?
Yes — and it has the certifications to prove it. Kyndryl holds a remarkable breadth of specialty Most Loved Workplace® badges, including recognition for:
- Diversity, Inclusivity, and Neurodiversity
- Women, LGBTQ+, African American workers, and Disabled Workers
- Mental Health and Wellness
- Parents & Caregivers and Young Professionals
- Career Advancement and Volunteering
Kyndryl's Empathy & Inclusion Index — which measures workplace trust, respect, and belonging — sits above the industry average. 90% of employees say they are treated with respect at work, and 87% say they can be themselves. Best Practice Institute research consistently shows that inclusive workplaces have higher retention, stronger performance, and more engaged teams.
The Kyndryl Be Well program supports physical, mental, social, and financial well-being. Kyndryl Inclusion Networks give employees a community. Kyndryl Cares enables volunteering year-round. These are real, lived programs — not just policy documents.
How does Kyndryl support career growth?
Kyndryl is recognized as a Most Loved Workplace® for Career Advancement 2025. It invests in growth through its Guild program — a global knowledge-sharing network that helps employees build technical skills and collaborate across borders. The Leadership Development@Kyndryl program offers contemporary curriculum, workshops, and tools for managers to grow as leaders.
As highlighted in our overview of what it's really like to work at Kyndryl, the company also operates Kyndryl Bridge — an open integration platform that lets employees work with cutting-edge data and AI tools on real enterprise challenges. This means your skills stay sharp and your work stays meaningful.
How to apply at Kyndryl
Ready to join a Most Loved Workplace®? Kyndryl is actively hiring across its global operations in cloud, AI, mainframe, security, network and edge services, and more. The interview process is typically efficient — often completed in under two weeks.
Browse all open roles and explore current job listings at Kyndryl. If you are interested in technical solutioning, you can also apply for the Director, Technical Solutioning role at Kyndryl directly. According to CertCheck data, 92% of candidates apply to Kyndryl roles specifically because it is a Most Loved Workplace® — a stat that says everything about how the brand is perceived by top talent.
Sources
- Best Practice Institute — Working at Kyndryl: Culture, Pay, Benefits & Career Growth
- Best Practice Institute — Kyndryl: A Deep Dive into The Kyndryl Way (2026)
- Best Practice Institute — Kyndryl Employee Review: Is it a Most Loved Workplace?
- Best Practice Institute — Most Loved Workplace® Research
- CertCheck — Jobs at Kyndryl
- CertCheck — Director, Technical Solutioning at Kyndryl