Security Enablement Engineer

Raleigh, NC

Information Security

About the Role

At Pendo in the Computer Software space, Elevating the world's experience with software, one product at a time.

<h1>Security Enablement Engineer</h1>

<p>Pendo's Information Security team protects the data entrusted to Pendo and helps ensure our products are built with security and privacy by design. The team spans Security Operations, Product Security, Governance, Risk, and Compliance (GRC), and Security Enablement. With thirteen team members supporting a broad security program, the team plays a critical role in protecting customer trust while enabling Pendo's business to grow.</p>

<p>As a Security Enablement Engineer, you'll serve as the bridge between Information Security, our Go-To-Market (GTM) teams, and our customers. You'll own the resources, processes, and technical conversations that help Sales and Customer Engineering confidently address customer security questions, resolve deal blockers, and navigate security reviews. You'll use AI and automation to make security information more accessible, prioritize escalations that require deeper expertise, and protect the security team's capacity to advance its broader program. This role is well suited to a customer-facing technical professional who can communicate with engineers and executives alike, with the curiosity and ability to develop deeper cybersecurity expertise.</p>

<p>This role is based in our Raleigh office.</p>

<h2>What this looks like day-to-day</h2>

<ul>

<li><strong>Security enablement and automation:</strong> Build and maintain resources that help GTM teams independently answer customer security questions and complete security questionnaires. Use AI and automation to make these workflows more efficient, accurate, and self-service wherever possible.</li>

<li><strong>Technical security support:</strong> Serve as the primary escalation point when Sales encounters security questions that cannot be resolved through existing resources. Research c

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What It's Like to Work at Pendo

What It's Like to Work Here

Lightbulb Questioning Everything

Users Celebration & Recognition

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Frequently Asked Questions About Working at Pendo

Common questions candidates ask about this role and Pendo's workplace

Pendo’s mission is to elevate the world’s experience with software. Pendo customers include the world’s leading software companies and digital enterprises, including Verizon, RE/MAX, LabCorp, OpenTable, Okta, Salesforce, and Zendesk. Founded in 2013 in the heart of Raleigh, North Carolina, Pendo is backed by Battery Ventures, Spark Capital, Meritech Capital, Sapphire Ventures and B Capital Group.

Please review the specific job listing or contact Pendo's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Pendo is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Health & Wellness, Professional Development, Financial & Time Off, Culture & Community, Equity & Growth. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Questioning Everything and Celebration & Recognition and Bias to Action.

The company has committed to inclusive practices including: Customer-Centric Excellence and Continuous Growth & Development.

Pendo has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Pendo currently has 26 open positions. They are hiring across departments like Commercial, Enterprise, Sales Development. You can view all current openings at certcheck.mostlovedworkplace.com/companies/pendo/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Pendo's recruiting team for specific details on this role's process.