Director of Engineering, Data Platform

At Pendo in the Computer Software space, Elevating the world's experience with software, one product at a time.

<h2><strong>The team + the role</strong></h2>

<p>Pendo's Data Platform is the backbone of everything we do. Our systems process more than 50 billion events per day, peaking at over 1 million events per second, and manage dozens of petabytes of data across several production environments. The platform powers real-time data ingestion, batch processing, and analytics at scale — and the instrumentation standards that keep our entire codebase observable. It's built primarily in Go, runs on Google Kubernetes Engine, and relies on Cloud Pub/Sub, Firestore, Google Cloud Storage, Redis, and memcache. We expect the stack to evolve, and you'll help decide how.</p>

<p>We're looking for a Director of Engineering to lead the teams that own this infrastructure. This is a leadership role with real technical depth — you'll set strategy, build and grow high-performing engineering teams, and partner closely with Site Reliability Engineering. You'll stay close enough to the code to review designs, debug production issues, and contribute when it matters. You'll also own the economics of running the platform at this scale and be a trusted voice with customers on performance, data integrity, and reliability. If you want a role where architectural decisions have immediate business consequence and the technical bar is genuinely high, this is it.</p>

<p>This role is based in Raleigh, NC and follows Pendo's hybrid model: in-office 3 days per week.</p>

<h3><strong>What this looks like day-to-day</strong></h3>

<ul>

<li>Lead multiple engineering teams responsible for our real-time data ingestion pipeline, analytics batch job pipelines, and analytics query engine — setting technical direction and roadmap while balancing near-term delivery with long-term scalability, reliability, and cost efficiency.</li>

<li>Drive architectural decisions across storage, compu

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