Content Writer

Hybrid - Barcelona, Catalonia, Spain; Berlin, Berlin, Germany

Marketing

Full-time

About the Role

At AirHelp in the Information Technology space, Turning flight disruptions into passenger victories, worldwide..

Join AirHelp’s Talent Pool. At AirHelp, we help millions of air passengers understand and enforce their rights when flights are delayed, cancelled, or disrupted. Since launching in 2013, we’ve supported more than 16 million travellers globally and built one of the world’s leading travel-tech platforms across claims, insurance, and travel assistance products. We’re growing fast, and we’re always looking for curious, ambitious, and impact-driven people to join us in the future. If you don’t see the perfect role open today, you can join our Talent Pool to stay connected and be considered for upcoming opportunities across multiple teams and locations.

Want to learn more about what it's like to work at AirHelp? View our full profile.

Requirements

Ownership mentality
Curiosity and continuous learning
Customer-first thinking
Comfort working in fast-moving environments
Collaboration across international teams
Bias toward action and improvement
Analytical and problem-solving abilities
Interest in technology, AI, and innovation

Benefits

Flexible ways of working
International and collaborative teams
Opportunities for growth and internal mobility
Modern product and technology environment
High ownership and autonomy
Exposure to AI-driven ways of working
Meaningful impact at global scale

Prefer to apply on the company's career site?

View Original Posting

What It's Like to Work at AirHelp

Systemic Collaboration

AirHelpers are involved in defining AirHelp's strategy and follow results every step of the way. Mutual trust and open communication help shape our positive vision for the future

Positive Vision for the Future

Our team shaped our values of persistence, ownership, integrity, and teamwork. These values are an integral part of our performance reviews, employee recognition and hiring process, and we live them every day.

Alignment of Values

Tomasz Pawliszyn is an assertive and hands-on leader who embodies our values, always reinforcing the importance of decision-making and learning from mistakes.

Respect

We listen to AirHelpers and publicly praise them for their ideas and hard work. Not a day goes by without new a message on our #thanks channel which is always celebrated by the entire team. It’s part of our culture!

Killer Outcomes

We’re an international team! Most of our day-to-day collaboration takes place remotely, but we enjoy being together. Face-to-face collaboration is encouraged with team days, offsites and company-wide summits where AirHelpers work and bond.

What It's Like to Work Here

Users Genuine Collaboration Over Siloes

Target Ownership With Safety to Fail

Heart Purpose-Driven Work

Zap Continuous Growth Mindset

Globe Inclusive Global Perspective

Frequently Asked Questions About Working at AirHelp

Common questions candidates ask about this role and AirHelp's workplace

AirHelp is a market-leading tech company dedicated to helping passengers with flight delays and cancellations. Since being founded in 2013, we’ve helped 2.7 million passengers get their rightful compensation. We’re a global team of 400 people, helping customers worldwide in 19 languages. We make claiming compensation easy for passengers and, for our AirHelp+ members, we offer innovative insurance that protects them from flight disruptions and lost luggage anywhere in the world.

Please review the specific job listing or contact AirHelp's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

AirHelp is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Financial & Travel, Work & Flexibility, Health & Wellness, Learning & Development. For this role specifically, benefits include: Flexible ways of working, International and collaborative teams, Opportunities for growth and internal mobility, Modern product and technology environment, High ownership and autonomy, Exposure to AI-driven ways of working, Meaningful impact at global scale. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Genuine Collaboration Over Siloes and Ownership With Safety to Fail and Purpose-Driven Work.

The company has committed to inclusive practices including: Empower Every Voice and Trust and Autonomy First.

They score particularly well in the area of Systemic Collaboration.

AirHelp currently has 6 open positions. They are hiring across departments like Product, Management, Engineering. You can view all current openings at certcheck.mostlovedworkplace.com/companies/airhelp/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact AirHelp's recruiting team for specific details on this role's process.