Contract Accounts Payable Manager

At Customer.io, a Most Loved Workplace® certified employer in the Computer Software space, Empower your customers with unified, real-time engagement at scale.

<h3>About <a href="http://Customer.io/">Customer.io</a></h3>

<p>Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. <a href="http://Customer.io">Customer.io</a> powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.</p>

<h3>About the role</h3>

<p>Hi, my name is Eric Anderson, Senior Controller at <a href="http://Customer.io">Customer.io</a>, and I'm looking for an AP Contractor to keep our T&E engine running clean through a busy stretch. Our Accounting team relies on Ramp and Navan to keep expense and travel spend moving, and we need someone who can own the day-to-day grind — coding, reconciling, chasing exceptions — without losing sight of the bigger picture. This is a 6-month contract with real ownership from day one, working closely with Terre Holmes and the AP team.</p>

<h3>What we value</h3>

<ul>

<li><strong>Ownership</strong> — you drive the exception queue to zero, not someone else.</li>

<li><strong>Directness</strong> — you enforce policy clearly and kindly, without dodging hard conversations.</li>

<li><strong>Precision</strong> — a mismatched dollar amount doesn't get past you.</li>

</ul>

<h3>What you’ll do</h3>

<ul>

<li>Own Ramp expense management end-to-end — review, code, and approve expense reports, chase missing receipts, and enforce policy compliance.</li>

<li>Administer Navan travel — reconcile bookings and spend, flag policy exceptions, and support employees through out-of-policy approvals.</li>

<li>Review AP bills for accuracy, coding, and approval routing — catching dupli

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