Most Loved Workplace® Certified Job

Partner Manager, AI Native Ecosystems

Most Loved Workplace® Certified Job

92% of candidates apply because they are a Most Loved Workplace®

Americas Remote

Sales

About the Role

At Customer.io, a Most Loved Workplace® certified employer in the Computer Software space, Empower your customers with unified, real-time engagement at scale.

<h3>About <a href="http://Customer.io/">Customer.io</a></h3>

<p>Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. <a href="http://Customer.io">Customer.io</a> powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.</p>

<h3>About the role</h3>

<p>Hi, my name is Marc, VP of Global Partnerships at <a href="http://Customer.io">Customer.io</a>. A new wave of AI SaaS builders - Lovable, Vercel, Cursor, Bolt, and others - is becoming the default starting point for how software gets built, and each one is standing up its own marketplace or integration directory to connect what people build inside them to real backend services.</p>

<p>I'm hiring a Partner Manager, AI Native Ecosystems to make <a href="http://Customer.io">Customer.io</a> the obvious, pre-integrated messaging and engagement layer for everything built on these platforms. This role sits at the intersection of business development and technical integration work: part of the job is identifying and recruiting the right platforms and negotiating partnership terms; the other part is working hands-on with our Product team to scope and ship the actual integration required to get listed and featured.</p>

<p>AI builder platforms are becoming a new front door for software creation - and a new distribution channel for infrastructure providers. Getting <a href="http://Customer.io">Customer.io</a> natively integrated and well-positioned across this ecosystem now, while the partner programs and technical standards are still forming, is a land-grab opportunity. This role owns that land-grab end to end.</p>

<h3>What we value</h3

Want to learn more about what it's like to work at Customer.io? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Users Async Collaboration Across Time Zones

Heart Genuine Empathy in Practice

Zap Flexibility as a Foundation

Lightbulb Continuous Learning & Growth Mindset

Eye Radical Transparency in Decision-Making

Certified for: Certified Most Loved Workplaces® 2025

Frequently Asked Questions About Working at Customer.io

Common questions candidates ask about this role and Customer.io's workplace

Customer.io is a leading AI-powered customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Founded in 2012, Customer.io is a globally distributed, remote-first company named one of the fastest-growing private companies on the 2025 Inc. 5000 list.

This position is listed as remote based on the job location.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Customer.io is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Health & Wellness, Time Off & Work-Life Balance, Financial & Professional Development, Remote Work & Office Setup, Culture & Recognition. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Async Collaboration Across Time Zones and Genuine Empathy in Practice and Flexibility as a Foundation.

The company has committed to inclusive practices including: Authentic Growth & Development and Radical Transparency & Open Communication.

They have earned Most Loved Workplace® certifications including: Certified Most Loved Workplaces® 2025.

Customer.io currently has 27 open positions. They are hiring across departments like Business Operations, Engineering, Marketing. You can view all current openings at certcheck.mostlovedworkplace.com/companies/customer-io/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Customer.io's recruiting team for specific details on this role's process.