Mid-Market Account Executive, EMEA

At Customer.io, a Most Loved Workplace® certified employer in the Computer Software space, Empower your customers with unified, real-time engagement at scale.

<p>Hello, I’m Ricci, Sales Manager at <a href="http://Customer.io/">Customer.io</a> in EMEA! We're expanding our sales team in the <strong>United Kingdom and Ireland</strong> and seeking motivated and successful Account Executives at the Mid-Market level to join us! This role offers a unique opportunity to take your sales career to the next level, with potential for upward mobility.</p>

<p>As an Account Executive, you’ll represent <a href="http://Customer.io/">Customer.io</a> to prospective customers and drive growth within key market segments. This is a full-cycle sales role (prospect, demo, close), where you'll be fielding both inbound and outbound demand.</p>

<h3>About <a href="http://Customer.io/">Customer.io</a></h3>

<p>Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. <a href="http://Customer.io/">Customer.io</a> powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.</p>

<h3><strong>Responsibilities</strong>:</h3>

<ul>

<li><strong>Pipeline Development and Management</strong>: Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition.</li>

<li><strong>Full-Cycle Sales Execution</strong>: Lead the entire sales process from prospecting and discovery through demo and closing for deals typically under $50,000 ACV, focusing solely on new business acquisition within targeted accounts.</li>

<li><strong>Customer Needs Analysis and Solution Alignment</strong>: Conduct discovery calls to understand customer

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