Most Loved Workplace® Certified JobSenior Product Manager, AI
Most Loved Workplace® Certified JobAbout the Role
At Funnel, a Most Loved Workplace® certified employer in the Computer Software space, Turn marketing data into growth. Intelligence that drives decisions..
Funnel Leasing Inc. is hiring for a Senior Product Manager, AI. As the Senior Product Manager, AI, you will own the strategy, roadmap, requirements, and cross-functional execution of AI-powered experiences and platform capabilities across Funnel. You will be tasked with actively translating customer and business problems into scalable AI systems, agentic workflows, and shared platform capabilities across product lines. You’ll partner closely with Engineering, Design, Strategy, Customer Success, Implementation, Support, Finance/Operations, and external AI partners to take AI capabilities from concept through production. You’ll help define how we build, evaluate, and continuously improve AI agents and workflows, ensuring they are reliable, intuitive, and scalable while delivering measurable and sustained value to our customers and business. This role is ideal for a product manager or technical product manager who is comfortable operating at the intersection of AI, product, and engineering. You should be technically fluent enough to understand AI architectures and technical proposals, ask effective implementation questions, evaluate tradeoffs, and translate complex technical concepts into clear product requirements and decisions. You should be comfortable navigating the ambiguity and non-deterministic nature of AI while bringing structure, rigor, and strong product judgment to how we build platform capabilities used across Funnel’s AI products. The salary range for this role is $155,000 - $195,000 per year.
Want to learn more about what it's like to work at Funnel? View our full profile.
Requirements
- 5+ years experience as a Product Manager, ideally with ownership of AI agents or AI-powered products
- Direct experience building or managing AI agents that operate across conversational channels such as voice, chat, SMS, and email.
- B2B SaaS experience using and understanding the capabilities of frontier LLMs (e.g. OpenAI, Anthropic, Google, etc.).
- Ability to design, test, and refine prompts that clearly define AI behavior, context, constraints, and expected outcomes.
- Strong understanding of large language models (LLMs), natural language processing (NLP), and the core concepts behind modern conversational and agentic AI systems.
- Understanding of AI context and knowledge retrieval approaches, including Retrieval-Augmented Generation (RAG), Context-Augmented Generation (CAG), agentic retrieval, embeddings, and vector databases.
- Strong ability to break down complex AI systems, agent behaviors, and platform capabilities into clear product requirements and pragmatic, phased delivery plans.
- Experience with AI development and observability frameworks such as LangChain, LangSmith, or similar tools is strongly preferred.
- Bachelor’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related technical field strongly preferred.
- Excellent cross-functional communication skills, especially with Engineering, Design, Operations, Support, and customer-facing teams.
- Ability to operate in ambiguity, ask the right questions, and bring structure to complex problem spaces.
- Detail orientation, especially around accuracy, error states, permissions, and operational impact.
- Experience leveraging AI within the product management/SDLC lifecycle
- Experience working with and managing vendor relationships for third-party integrations
- Experience in property management, multifamily, proptech, leasing, CRM, or resident experience software (optional)
Benefits
- Health insurance
- Dental and Vision insurance
- Company paid Life/AD&D
- Long-term Disability insurance
- Short-term Disability insurance
- Term Life insurance
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Retirement Plan - 2% company match
- EAP
- Remote/Hybrid Opportunities
- Uncapped Discretionary Time off
- Sick Leave
- 14 paid holidays
- One time remote work stipend
- Employee recognition program
- Employee-led Groups (ELG’s)
Prefer to apply on the company's career site?
View Original PostingWhy This Is a Most Loved Workplace® Certified Job
Systemic Collaboration
Funnel has a solid and reliable product that our customers love. Funnel is at the pre-IPO stage of it’s growth journey, so it’s an exciting time preparing to become a listed company. Our market is growing year on year, with a lot of potential for Funnel to take more market share.
Positive Vision for the Future
All employees were invited to participate in surveys and workshops during the process of reshaping Funnel values in 2022 and 2023. This ensured that everyone had the opportunity to share their perspectives and contribute to defining what matters most to us as an organization. We believe that company values should evolve over time - just as our people and our organization do. As we continue to grow and change, we remain committed to regularly revisiting and refining our values to ensure they truly reflect who we are and how we work together.
Alignment of Values
Transparency is a cornerstone at Funnel. Our CEO openly shares Funnel’s strategy, growth, and long-term vision - going beyond the level of transparency typically seen in many organizations. Our CEO is also present in the office daily, staying connected with employees and teams across Funnel.
Respect
Our weekly all-company meetings follow a shared agenda where everyone is encouraged to contribute - any employee can submit topics and present. Each meeting concludes with an open Q&A session led by our CEO, creating a direct and transparent dialogue across the organization. Open Slack channels are our default mode of communication, ensuring information is widely accessible and giving everyone the opportunity to share perspectives and contribute to discussions. Twice a year, we conduct a company-wide survey that measures key indicators such as inclusion and psychological safety. The survey also includes an anonymous text box where employees can share feedback directly with the CEO and Chief People Officer, reinforcing our commitment to openness and continuous improvement.
Killer Outcomes
"Achieving Together" is one of the five core values at Funnel. We firmly believe that the most innovative solutions emerge when diverse perspectives come together through collaboration. This spirit of teamwork is reflected in how we work - within our teams, across departments, and with colleagues in Funnel offices around the world. Through cross-functional initiatives, we collaborate to continuously enhance the user experience throughout the entire customer journey, from the first interaction with Funnel to supporting customers in their day-to-day use of the platform.
What It's Like to Work Here
Frequently Asked Questions About Working at Funnel
Common questions candidates ask about this role and Funnel's workplace
Apply for Senior Product Manager, AI
Submit your application directly to the Funnel team. Let them know why you'd be a great addition to their loved place to work.
