What Is It Really Like to Work at Kyndryl?

An honest, data-backed look at the culture, people, and daily experience inside the world's largest IT infrastructure services company.

June 22, 2026 4 min read
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Key Takeaways

  • Kyndryl has earned Most Loved Workplace® certification every year since 2023, with a verified overall culture score of 84.4.
  • 90% of employees report feeling treated with respect at work, according to Best Practice Institute research.
  • Kyndryl offers a global Flexible Workplace Policy supporting remote and hybrid work across 60+ countries.
  • The company's culture is guided by The Kyndryl Way — six principles built around being restless, empathetic, and devoted.

What Is It Like to Work at Kyndryl?

Working at Kyndryl means being at the center of the world's most critical technology. Kyndryl runs IT systems for major banks, airlines, governments, and healthcare companies. Your work genuinely matters every single day. The culture is built on empathy, collaboration, and a shared drive to keep improving — not just the tech, but the workplace itself.

What Do Employees Love About Working at Kyndryl?

The numbers tell a clear story. According to Best Practice Institute, Kyndryl holds a 90% respect score across its global workforce, and 88% of employees say their manager's behavior is consistent with The Kyndryl Way. An impressive 86% of employees feel strongly connected to their colleagues — a standout metric in a company of 80,000 people spread across more than 60 countries.

Beyond the scores, employees point to a culture that actually listens. Kyndryl's Annual Engagement Survey feeds directly into real changes — a majority of employees report believing that positive change happens as a result of their feedback. Read more about how Kyndryl listens, learns, and builds a better workplace every day.

What Is "The Kyndryl Way"?

The Kyndryl Way is the cultural framework at the heart of the company. Launched in 2022, it is built on six principles: restless, empathetic, devoted, flat, fast, and focused. These are not just words on a wall. Nearly 6,000 people managers have gone through Leadership Behaviors workshops, and leadership training badges help every employee activate these values in their daily work.

CEO Martin Schroeter champions this culture personally — from quarterly business updates to in-person visits at Kyndryl offices around the world. His visible, consistent leadership is reflected in the company's Most Loved Workplace® for CEO 2025 badge.

Does Kyndryl Support Diversity and Inclusion?

Kyndryl's commitment to inclusion is verified and broad. The company holds specialty Most Loved Workplace® badges for Diversity, LGBTQ+, Women, Neurodiversity, Disabled Workers, African American employees, Parents & Caregivers, and Young Professionals — all verified for 2025. Kyndryl Inclusion Networks (KINs) are employee-led resource groups active in over 30 countries, creating spaces for connection, support, and community across the globe.

Does Kyndryl Offer Remote or Hybrid Work?

Yes. According to Best Practice Institute research, Kyndryl operates with a global Flexible Workplace Policy. Many roles are available in remote or hybrid formats. This flexibility is built into the company's structure — not just offered as a perk — making it genuinely accessible to a global workforce.

How Does Kyndryl Support Career Growth?

Career development at Kyndryl is structured and intentional. The company runs a Guild program — a massive global network for technical knowledge sharing, professional learning, and innovation. Employees can earn Leadership Behavior badges and access the Leadership Development@Kyndryl curriculum. Kyndryl holds a verified Most Loved Workplace® for Career Advancement 2025 badge, reflecting a real investment in helping people grow. See how Kyndryl's SPARK scores reflect its commitment to employee growth and culture.

What Makes Kyndryl a Most Loved Workplace®?

Kyndryl has been recognized as a Most Loved Workplace® since 2023 — certified in 2023, 2024, 2025, and 2026. It also ranks in the Top 100 Most Loved Workplaces® globally. This recognition is based on the LOWI™ research framework from Best Practice Institute, validated across millions of employees worldwide. It is not a self-reported award. It reflects how Kyndryl's own people feel about where they work. That consistency across multiple years is what separates a loved workplace from a lucky one.

Interested in joining the team? Explore open roles at Kyndryl on the Most Loved Workplace® jobs board.

Related Most Loved Workplaces®

Other Most Loved Workplaces® in Information Technology include Unisys and Onit Inc.

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