Most Loved Workplace® Certified Job

Technical Accounts Specialist

Most Loved Workplace® Certified Job

92% of candidates apply because they are a Most Loved Workplace®

Chicago, IL

Revenue Operations

About the Role

At SpotHero, a Most Loved Workplace® certified employer in the Computer Software space, Revolutionizing urban parking through technology and human connection..

At SpotHero, we work as a team to empower people to get everywhere, easier! We’re rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app and website to reserve convenient, affordable parking in advance, on-the-go or through their connected cars, and parking operator partners rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace. We’ve been quite busy, take a peek at some of our recent&nbsp;<a href="https://SpotHero.com/press/">announcements</a>.

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Technical Accounts Specialist at SpotHero:

You will play a key role in supporting the Technical Accounts team by managing day-to-day integration operations, including triaging Integration SMS requests, executing Atom Feed integration configurations and bulk SFDC uploads, and monitoring the #parcs_integrations Slack channel. You will partner with Senior Technical Support Specialists, Senior Technical Accounts Specialists, the Manager, Technical Accounts, and the broader Supply organization to ensure requests, configurations, and partner-impacting issues are addressed promptly and accurately. This role is an excellent opportunity to build a strong foundation in technical operations, the parking industry, and SpotHero's PARCS partner ecosystem.

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What you will do:

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<li>Manage and assign Integration SMS requests, including unassigned and reopened tickets routed in from integrations-support@SpotHero.com and SFDC. Triage, assign, and escalate to the Senior Technical Support Specialist or

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

users Genuine Team Connection

zap Learning in Action

heart Purpose-Driven Work

balance Life-Work Integration

lightbulb Candid, Growth-Oriented Feedback

Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2025, Most Loved Workplace Most Loved Workplaces® 2021

Frequently Asked Questions About Working at SpotHero

Common questions candidates ask about this role and SpotHero's workplace

SpotHero is the leading digital parking platform for finding and reserving off-street parking in North America. Millions of drivers use SpotHero’s mobile app and website to search, compare, and book off-street parking in over 10,000 locations across 300 cities in the U.S. and Canada. Leading parking operators partner with SpotHero to boost the visibility of their inventory and grow their digital reven

Please review the specific job listing or contact SpotHero's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

SpotHero is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Financial & Retirement, Health & Wellness, Work-Life Balance, Community & Impact. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Genuine Team Connection and Learning in Action and Purpose-Driven Work.

The company has committed to inclusive practices including: Invest in Individual Growth and Build Authentic Relationships.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2025.

SpotHero currently has 12 open positions. They are hiring across departments like Business Development, Engineering, Marketing. You can view all current openings at certcheck.mostlovedworkplace.com/companies/spothero/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact SpotHero's recruiting team for specific details on this role's process.